citizenM New York Bowery

Room service= very slow Cleanliness= the room was dirty dust everywhere Bed comfort= they had removed part of the bed support resulting in severe neck pain in the AM , room should be checked for everything before being assigned to a customer Electronics= needed constant rebooting Elevators= either out of service or did not follow system prompts! You pressed the up button and it go down smh!

Love, love, love the CitizenM brand and the New York Bowery location did not disappoint. We had a early flight to New York and the hotel staff was extremely nice to let us check in early. Upon discovering our trip was for out 28th anniversary, the most gracious desk clerk gave us two free drinks at the bar and when we arrived back from sightseeing that afternoon there was a card wishing us a happy anniversary slid under our room door. Also, she surprised us with a room on the 17th floor with a fantastic view! These small thoughtful touches makes our trip more memorable. I only wish we had gotten her name so I could mention her in this review.

The views from this hotel are amazing! However, the rooms are really really small. We had three small suitcases and one large one, and it was very difficult for us to fit everything. We picked this hotel because of the views and it lived up to our expectation. It was suitable for the one night we were there.

The room was way too small! It felt like a cruise ship room! Was very uncomfortable for two people couldn’t really move around! And on top there was no coffee! You had to go down and purchase coffee! Very weird!But it started with the chicken that you have to check in yourself, there is no service! I think it was very overpriced for what we got! The positive thing is that it was clean and it was a lot of modern Art in it!

Very trendy hotel , great location, clean, and great service