Platinum City Serviced Apartments

Although bed sheet is clean, The blanket is not clean. Must be never washed after being used for long time. It has smell from human.

the place was clean & spacious. Bed was comfy.

Hands-down best view I’ve had in Melbourne. All perfectly clean and comfortable.

Very small apartment! The photos don’t show how small it is. Barely any room around the bed in both rooms- only just enough to open your case. Nice views, noisy aircon unit and work started in the building site next door and across the road very early on the Saturday morning. Windows were grubby on the inside where people had been looking out- but ok overall.

Excellent location and decent size for the 2 bed apartment. Minimum house keeping done daily and no aircon/heater in the bedrooms. 1 heater in living room cannot warm up the rooms during winter time. Bathroom with no heater also and can get very cold. Do note the $200 deposit upon check-in.

There was fried fish smell ! 👎

Staff was really wonderful and helpful. Location was perfect for where I needed to be as I was here on a work trip.

Our family arrived after hours and although I had reconfirmed our booking (which had been paid) within the 48 hours of arrival and had received information about how to access the key, my reply email (regarding the key) did not send to the hotel due to no wifi connection in the country I was in. Subsequently NO key was left out for our family and between the hours of 12- 1am we were stranded outside the hotel with no way of contacting hitel staff. There was no after hours phone number (displayed) and no answer on the numbers listed on the website. We had spent $76 in a taxi fare to get to the hotel and because of the Australian open (tennis) there were no rooms available anywhere in Melbourne cbd! We had to then spend another $60+ to travel to the suburbs to find a place to stay for the night. The hotel apologised and fid refund our nights’ accommodation. However we were out of pocket for the first taxi fare). We would not recommend staying in any hotel that does not have a 24 hour reception. If you are arriving outside of service times book elsewhere, especially if travelling with children.

Convenient but WiFi slow and shower could have been better. No carpet on communal corridor

Check out was fast . Place is same as pictures. It is clean and tidy. Good location too