New Road Hotel

Easy and convenient. Rather overpriced for what you get, but that’s East London. Would use again.

Room was a specialised room which i was allocated without prior consultation? Bed was excessively hard/firm! No light anywhere near mirror over hand basin?? No apparent internal telephone?? No bedside cabinet of any sort everything had to be put on a ledge above your head over the bed,not ideal. Staff were extremely pleasant and helpful Room and public areas immaculately clean Breakfast first rate enjoyable stay despite a few niggles.

Good place. I would stay again. Convenient to hospital. Staff friendly and helpful. Cool vibe.

The location of New Road Hotel isn't bad. It's within Whitechapel, which isn't the most bustling area. However, it's fairly close to Liverpool and Shoreditch. However, I was fairly disappointed with my room. I booked a room on hotels.com for a "double bed", but to my dismay, I ended up with a room that had a twin bed. Luckily, I didn't roll off my bed when I was sleeping. The rest of the room was extremely spacious - my assumption is that they gave me a room that was accessible-friendly, which is nice (but I don't need this for myself). I was too tired to bother go downstairs to chat with the front desk about this. Also, when I first went to the room, it smelled a lot like cleaning supplies (my assumption is that they had JUST cleaned it). I had to turn on the fan/air conditioning and go out for a bit to get the smell out. They had most of the amenities and chargers (including European outlets) in th room. But alas, no blow dryer. Otherwise, service was friendly. However, was fairly disappointed with the room that I was staying in - was expecting a bit more.

Hotel is lovely, staff are lovely. The restaurant, specifically for breakfast, needs some work - staff are slow to help, the pricing is not always standard (had the same thing 2 days in a row but were charged differently on both days) and there is a language barrier at times. Staff don't seem too happy to help at breakfast and asking questions seems like something they don't encourage. The meals were not so good that you can overlook the service.