Holiday Inn Express Munich - City East

Hotel was clean and well-furnished, nice spread of breakfast!

Good hotel, friendly staff...

It was an excellent hotel, very clean, very new, friendly receptionist, good breakfast, but not good of room cleanner; 1. didn’t change a new towels and left used recycled 2. we supposed checked out at 11:00 but room cleanner knocked our door at 08:30 ask when we are ready, it was very bad felling that we never had that before. Thank you

Great location and wonderful staff. Easy access to public transportation, too.

We enjoyed our stay at the Holiday Inn Express. The location was a short walk from an S-Bahn station and it proved to be a convenient starting point for our city exploration. The included breakfast was sufficient for getting us off to a good start each day. The rooms were comfortable (we needed two rooms for my family of 6). The only problem we had was when it came time to check out. We had an evening flight and were planning on storing our luggage at the hotel (the website said storage service was available) so that we could see a bit more of the city. We were told a large group had checked out so there wasn’t space for our luggage. I asked if there was anything that could be done and was told they could not keep our luggage. Thinking on my toes a bit, I asked if there was a chance it could be stored at the next door Holiday Inn. The staff attendant on duty said they might, if they have space. We took our things next door and they gladly stored them for us, bonus points for Holiday Inn in my book, but it was a little sad that I had to come up with this solution on my own rather than the Holiday Inn Express attendant suggesting the solution. Other than a bit of a poor interaction at the end, our overall stay was nice.

Good quality hotel for the price Room clean but small for 3 people Staff were friendly and efficient 5 minute walk from the train station

It was great but room was quite small.

The room is clean and nice but small. The breakfast is very good. The hotel is a little far from centrum. The staff in the reception is not very friendly, when we checked in and out. They just said: Name? Not any: Welcome, how can I help you? And it was the same last time we were here. The staff in the restaurant was okay.

Check in services is great by a staff with glasses. But we had the worst check out with luggage storage in our travel experience. Staff is very impolite to us. He didn’t know how to communicate with customer. He had asked us to store our luggages in holiday inn instead of holiday inn express. ( but we were in holiday inn express , very confuse ) It made us very angry and don’t know what’s wrong with that man. I’m not going to write the details here but like to suggest you that if you want to be respected, not pick this hotel.

One night stay and it was excellent!