Roomers Munich, Autograph Collection

Service was horrible.

Hotel was excellent.

Roomers is a very new addition to the Autograph Collection of Marriott hotels, and it does indeed feel new. As for whether it passes for a true 5 star hotel experience, well, I think it'd be better classified as a 4.5 star property. For one, like most European hotels, you always get the sense space is at an extreme premium. From the valet area to the positively compact lobby with its low ceilings, it's clear Marriott's goal here above all else was to maximize the number of rooms. It makes for a less than lux impression on check-in. As for the rooms, they were a great value at an off season rate, but unless you get fairly far up the upgrade chain, don't expect much space. Our 330sq ft king room was perfectly OK, but the layout prioritized Roomers "apartment" aesthetic over maximizing usable area (you have a kind of useless entryway, a bedroom, and a rather large bathroom). During peak season, I expect the value of this property would be substantially less attractive. The restaurant bar had some great cocktails (we didn't try the food), and brought in a pretty glitzy crowd. This is, for the moment, a hotspot for some of Munich's young money. That said, noise was never an issue. Just know you're more like 1.5 miles from old town Munich, and that's a good 30-35 minute walk. I'd stay again, for the right price - I just wouldn't call this a 5-star property.

One of the best hotels I have stayed at. We were visiting from Canada and had 2 rooms. All of us felt that Roomers is our favourite. Great rooms, lovely washrooms and impeccable service. I would specially like to mention Felix Hasimi who was very helpful in organizing our tours and dinners. Ms. Ana at the reception and the bell desk were specially helpful. We loved eating at the Asian restaurant in the hotel. Very good food. And great service. Would definitely recommend this hotel.

Without a doubt one of the best hotels I've stayed in. Loved all the small touches in the room and it was very stylish. The tram stop is right outside to get you to the city center, but plenty of beer houses, shops and bars within walking distance too. Get a superior room, the one with the huge baths in the room!