Steigenberger Hotel Muenchen

Great stay overall, place was modern sleek and convenient location. Express bus to the airport was just 5 minute walk away. Night shift front desk could have been a bit more informative and accommodating but overall great stay

Quiet location and spacious rooms

The hotel is nice and new, but the staff needs much training. While everyone is very nice it was impossible to accomplish anything in cooperation with the staff. At first we were given an accessible room that we asked to have switched to a regular because of the odd shower. We were then placed in a room that had only one set of towels, one set of bedding and was not at all clean. We called the front desk immediately and none of the issues were addressed. We then called later and we received the towels but the room was not cleaned and no bedding arrived. As we left the hotel in the evening we again asked. Upon return the room had been somewhat cleaned but still no bedding. Also, upon our arrival at the hotel the key machine was not working so we had to wait to be taken to our room and then had no keys until late at night. These are all small things, but just too many for such a short stay where we spent so much time dealing with issues and asking for the same things to be fixed.

Really nice modern hotel in a quiet suburb of Munich. Excellent service and lovely clean modern rooms. Bar staff and choices of beers were wonderful. Fantastic breakfast. Will definitely return

10 of 10, very good hotel!