Motel Bonsoir

The motel needs some renovation. The pool comes handy but didn’t have the time to use it. Not bad for one night.

It was perfect for what we needed. Close to restaurants and 10 mins from the Zoo.

rmitric Quebec City, Canada 2 Reviewed yesterday Ridiculous service The customer assistant refused (August 1, 2018, 13:49 o’clock) my request to send me an e-mail in order to confirm that I have stayed there for one night (VERY SIMPLE CASE, I paid them -the Motel Bonsoir- with a credit card at the check-out and I had attached a copy of the statement in an e-mail sent previously). They also refused to send me an e-mail and mention that they cannot send me this confirmation and to explain the reason. Finally, the assistant hang on the phone! At the beginning of the conversation, the lady I spoke with, FOUND ME ON THE SYSTEM and said that it was done through the site expedia (I booked through hotels.com, but they may have arrangements between the two companies, hotels.com and expedia). After I explained that I need that confirmation for a dispute with hotels.com, the lady said that she cannot send me the confirmation because «they do not keep the records so long». After I notified her that she just told me that she had found me on the system, once she told me that it was booked through expedia and I have paid her motel with a credit card and the copy of the statement was send to them, she asked me to wait, spoke to someone and afterwards refused again to send me the confirmation and hang on the phone.

Very clean safe economical place to stay while visiting the zoo

We stop one night on the trip back home , the hotel is quite clean , staff was friendly and helpful .She speak English too , so I can communicate easy .