JW Marriott Hotel Sanya Dadonghai Bay

Very beautiful property! The service of the staff is good. Except for the F&B staff need to improve on the attentiveness. Need to ask for coffee/tea during breakfast. Suggest making it self-service. Front Office staff Kelly is very helpful!

Great location, great and well maintained property.

Excellent standard hotel. High quality accommodation in an enviable location. Food is also of very good quality. Local area has not been developed to the level expected e.g. several other hotels built but not finished. Approximately 10-15 min walk to nearest shops. Dadonghai Bay is developed, primarily aimed at Chinese and Russian tourists.

amazing resort with friendly staff, close to local amenities

My partner and I took a one week vacation to this resort. Overall we had a positive experience. The resort is in its own little area, has a great view of the bay, and is a pretty nice building. Our room was extremely clean and the cleaning staff came by every day to ensure everything was perfect. The bed was pretty comfortable, the room was a great size, and we had access to the executive lounge as we chose to purchase this room option. The lounge is definitely worth it with great drinks that are included and a meal around dinner time. We also enjoyed the hotel pool, which was pretty clean and virtually empty every day we went down, a fact we found surprising as we visited during the Chinese fall festival. The beach is a quick 10 minute walk down from the hotel which is off a nice boardwalk with other Chinese outdoor restaurants and such. The Nepalese staff at the hotel (we often had interactions with Beckham, Arik, and Sanmani) were the best people ever. They have amazing English and go out of their way to make your experience a good one. Only complaint during this time was that the hotel seemed to be out of a lot of things. Whisky was not available and some food options were sold out. We called to purchase a bottle of white wine, and literally no one in the hotel had any unless we wanted to pay $200. The Chinese staff that we were talking to would not do anything else for us and was a bit rude. It seemed like the hotel was having problems restocking. Other than that, great

The hotel room was very comfortable, the family pool was closed down for maintainence, the opened pool were small, but we have flexibility to use the next door hotel pool. The breakfast was amazing. The hotel staff are polite

Check In: After an error in the system that took 20 minutes to fix and the hotel finally deciding not to downgrade us we finally got in to a room. (Frustrating but not the end of the world). Room: Nice balcony, good size, decent bathtub, smelly toilet, broken shower, AC smelled like cigarettes and bed was horrendous. Breakfast: Wide selection of terrible food. Can't eat outside until 8am by which time you are herded around like cattle due to the business of the place whilst tortured by incessant loud music. Pool: Not an infinity pool but decent size and not too cold. Location: Close to beach with plenty of sea food restaurants near by and bars with loud music (yes, you can hear them from your room until around midnight). Staff: Mixed. Management were nice and general staff were helpful but after being personally insulted and marched to the lobby to prove we were staying at the hotel by a swimming pool life guard we will never stay at a Marriott again. The whole episode was shocking and I've never encountered anything like it in the street let alone whilst being a paying guest at a hotel. Would NOT recommend staying here. Very disappointing all around.

It was very nice . Crystal at the front desk was very good and on top of her game .

Amazing new hotel basically sitting on top of Dadonghai beach. Well maintained, excellent service. Everyone friendly. Rooms are in a good direction, with wonderful view to the ocean. The hotel has several good restaurants, and a surprisingly good gym for a hotel. Downside is it can be difficult to find different stuff inside the hotel, because there are two wings. A map in the room or around the hotel would help a lot. A very noisy neighbor ruined two days for us, and in this case the hotel should have offered to upgrade us to a better room. Otherwise a very nice place, and we can absolutely recommend a stay here.