The Godfrey Hotel Chicago

The size of the room is good, the location is good, and the room is very clean too. However, it would be better if there are glasses and cups provided in the room and the water pressure of the shower could be stronger. Overall, the room is very satisfactory.

So let me start by saying the valet was full upon arrival so we had to figure out parking on our own. The hotel staff did greet us upon arrival and provide mini Fiji water which was nice. Upon entering our room, I was disappointed with the small size. I went to take a shower and noticed that there was a hole in the shower tiles. When I go to close the curtains for bed and notice one of the curtains have a large rip in them. Bed was lumpy and not very comfortable. Nothing could have prepared me for the extremely large old blood stain on my mattress that was showing in the morning after the sheets moved a bit in my sleep. Sooooooo gross. When I brought it to the attention of the front desk, the response was well there was a cover over it right? Completely unacceptable to have guests sleeping on mattresses like that. A small discount was offered and applied but we won’t be back! The best part of this hotel was the rooftop but not their hotel rooms for sure!

Drove in parking right next door very convenient. Check in e z p z staff was excellent helped with our luggage will be back.

Nice

Godfrey had issues with the air conditioning so they comped us a room at a nearby (Equal) hotel. Godfrey staff went above and beyond to accommodate us .