Radisson Blu Aqua Hotel Chicago

Everyone at the hotel was pleasant and helpful. It’s a beautiful facility, walking distance to a lot of things. My only issue was with the bed pillows, not comfy and I woke up stuffy every morning. May need new ones or I should bring my own when traveling 😏

Hotel is beautiful in excellent location. Make sure you don't get a room facing the Firefighter Station though.

I loved the hotel. It was beautiful, the decor was great, the amenities were great, but the service was awful!!!! The only nice people were the women in the lobby in the afternoon, one busser from the restaurant, a young man who was a bag checker, and the woman at the front desk when I checked out. Everyone else was irritated and rude. We tried having a drink or food at the restaurant and no one wanted to attend us. No thank yous, no smiles, nothing! I understand it was Lollapalooza weekend but if I’m being courteous so should you!

Very quiet. Room was large and had floor to ceiling windows. Very clean. We’d stay again.

Overall a nice stay. Front desk was friendly but seemed understaffed with long lines. Bartenders in the restaurant were not the most warm and fuzzy. Furnishings in the room could use an update.