Novum Hotel Hagemann Hamburg Hafen

We enjoyed our stay here. The room was very clean; the beds were comfortable. The front desk staff was kind and helpful, and spoke fluent english. The breakfast was great. I chose this hotel because of the nautical theme; the restaurant is straight out of the 1970s. Would recommend.

The hotel is located in an old working-class neighborhood that sports a high percentage of residents with a migrant background. I would think that most hotel guests use the hotel as a hub for explorations into the touristy side of Hamburg on the other side of River Elbe, but if you have at least a tiny bit of tolerance for "otherness", then you should do yourself a favor and spend at least a couple of hours one afternoon or early evening and walk around in the immediate neighborhood before gentrification takes over. Have a meal in one of the small Turkish restaurants and you may feel more welcome than at any tourist place you will visit in upscale Hamburg...

Room a little dated but good value for an overnight stay.

Good hotel with a consistent breakfast. If you want to take advantage of the free parking in their premises check in early.

Thoroughly enjoyed this hotel. We had a large, nicely decorated and clean family room with four comfortable beds and a large bathroom. We faced the rear of the building and it was exceptionally quiet. The breakfast had a good range of hot and cold food in plentiful quantities. The location is only a 15 minute drive from central Hamburg, but there are good public transport links too. The neighbourhood is, ahem, not at the top of the socio-economic scale and a bit run down, but don't let this put you off the hotel, which is a nice building in good condition. I only downrated the staff as the twice that I stood at reception they seemed to take a long time to speak to me for no obvious reason, however they were pleasant enough.