Holiday Inn Express & Suites Youngstown West - Austintown

Unfortunately I had to wait for quite sometime for Benjamin to come to the front desk to check me in. He was very nice when he did finally make it down with no urgency. Then found out the room I had booked, they overbooked. They were nice enough to accommodate with a solution and everything worked out fine. Hotel was nice and clean although there were no grab and go breakfast bags out like we were told. We weren't there long checked in around 8:30 pm and out by 8:30 am.

It was very nice. Complimentary breakfast sucked but under the circumstances we understood. It was something very business trip friendly about the bed . Like don't get too comfortable. I mean i was literally looking at the time all night. But hey other than than it was great

We were there overnight to go see family the next day. Nice , clean hotel. Very curtious employees. One of the best beds I've slept on in a hotel ever. That means alot !!!

Clean room and the staff is friendly. They are also helpful.

Very clean

Staff was great. Our jetted tub didn’t work and the air conditioning wouldn’t turn on I had to call the front desk twice to get someone to come and take a look at it. The directions to use the air and the tub were awful.

Front end manager Benjamin was very nice. 😊 Helpful

Very kind and nice people at front desk helpful at business center

There was a pizza crust in the drawer.