Somerset Heping Shenyang

Spacious and convenient for shopping and dining. Just if the smoke could be removed before we came in to the room, it would be great.

Excellent location around the corner from busy shopping street.

Best price hotel if you’re travelling with family. The 3 bedroom suite is very spacious and fully equipped with everything, from humidifier to laundry powder. It’s located right at Taiyuan street, great location for shopping or business.

It was amazing and very convenient. Comfortable bed and spacious room, clean bathroom and all amenities are fully equipped. Good for a short vacation stay !

Location and quietness (with minor noises from the malls but will be quiet after closing times) despite being in the business district. Rooms are kept clean and are quite spacious. Full amenities of a service apartment (i.e. kitchen, fridge, microwave and washing machine). Staffs are friendly and helpful.

I stay in this hotel last May with my parents and we really enjoyed our stay. This is the reason why I decided to stay here this year. However the experience for this time wasn't very good. The facilities were still ok, but there was a very bad smell coming out for the drainage in my bathroom. I smelled it straight away since I went to the bathroom on my first day. I thought it might be just once-off problem and didn't ask the staff to chance to another room. But the smell was getting worse on the 2nd day and 3rd day. I had to close the bathroom door all the time and I felt like to use a dirty public toilet every time when I went to bathroom. On the 3rd day, I reported this issue to the reception. The staff at the front desk was very helpful and found someone (looks like a plumber) to check it. I was told by the plumber that the drainage is ok but he also felt the bad smell. The front desk staff offered to change to another room but I thought it could have been fixed. On the 4th day, the same or even worse smell in the bathroom. I asked them to change a room for me and it was done immediately. The staff members were polite and very helpful. However I believe someone should report this problem before they assigned the room with this condition to the customer.

It was in a good location for quick shopping and taxi and subway. I would stay here again. They take good care of the guests.

well located. Room size big. comfortable but needs to maintain the cleanliness better.

Comfortable apartment, especially useful having a washing machine and detergent provided after several days of travel.

I always stay here when visiting. They are very accomodating to my needs and most importantly its clean!