The Arch London

Hands down one of the best hotels I’ve ever stayed at! Front desk was lovely and went out of their way to accommodate our special requests! The room was very clean with all conveniences. The shower....amazing!!!! The bed......heavenly! Will stay again and again! I’m hooked!

Literally one of the nicest places we have stayed in the world. Mostly due to service level of staff beyond imagination. Fabian was the most amazing hotel concierge I have ever know. Cool hotel and location as well. A special place. Unique experience.

Friendly service, excellent accommodation and great location.

Had a better experience on previous visit. The staff is professional the location is great and room above average. My comment is that the hotel had construction which was never disclosed and we thought we were in the wrong hotel with areas of the hotel blocked off and closed and it sort of set my wife off about staying there. The main entrance was not available and you felt like you were walking in and out the back door when arriving and departing. In fairness to the hotel we did not say anything for a couple days mostly because we arrived late and the reception area was always busy with arriving and departing guests. So I did not wish to embarrass staff . They were nice about the complaint and said our breakfast would be paid the last day. So a bit disappointed- think they should have let us known in advance about construction .. at the minimum.

First time staying in London, and the Arch Hotel was perfect, as it is in a great location close to Hyde park. We were able to walk to restaurants, caught the Hop On-Hop Off bus two blocks away, and took the underground anywhere farther. Room and service were excellent. The only downside was that the bar and restaurant were moved due to remodeling, and the temporary location was not great. I would like to return to see how the remodel turns out.