Hampton Inn New York - 35th Street - Empire State Building

Great location, staff and price. Hotel was clean and staff were very nice. Rooms were just right for our family of 4.

The room is badly in need of a renovation. I realize the hotel is currently doing renovations. Although the room was clean. I had the pleasure of staying in a renovated room my trip prior sland that room was very nicely renovated.

Was given 2 double instead of 1 king bed room. The room was too noisy from the soud of fan on the roof. Was on 20th floor.

The second I sat on the bed there was this sound like something had broken (more like pots banging together). The front desk sent someone up to look at it, but he just said the mattress was off balance. I asked if all the beds made that noise and he said no so I asked for a new room. He moved the mattress and said it was fixed. It wasn't and the bed made that booming noise all night. Also, my room was near the ice machine and maintenance closet. Noise all night.