The St. Regis Punta Mita Resort

I usually stay at the Four Seasons but this time went for the St. Regis. The only thing about this stay that was magnificent was the bed. They kept messing up on the service. Missed housekeeping(2 out of 3 days), wrong orders, not having a taxi ready. It’s just not what I expected. Comfy beds though.

Had a great time, staff was amazing. Only downside was that there were a lot of bugs in our room.

The Property was spectacular and the staff was A+ across the board. The beach is incredibly rocky so you can’t do much in the ocean at the hotel.

I was very impressed with the area, so private. St Regis takes pride and customer experience, staff is great.

Splendid chef at the Carolina, superb view, whale watching fabulous; check out simply terrible (we nearly got double charged for the accomodation by a rather unfriendly clerk), uneven quality of personnel (breakfast ordered at door simply did not arrive); does not meet the standard of the Four Seasons at Punta Mita.

The staff, the service, the restaurants, the spa, the landscaping, the views...all incredible!!!

Beautiful place. We stayed in room 6603 - the in room shower is horrible because would not get warm, and engineers came out and it was still horrible. We used the outdoor shower connected to our room without a problem. You expect a St. Regis to have a good shower, but this own really disappoints. Take bug spray with you. We would wake up with at least 6 new of bites each morning. They can actually be bed bugs but the hotel assured me they are mosquito bites. I don't know. Staff is exceptional: All staff at Mita Mary were exceptional, particularly Miguel. Waiters at Sea Breeze were so lovely - Rigoberto, Manuel (a lovely, lovely man), Guillermo, and Vanessa! Great fish tacos! Waiter at Carolina Restaurant - Juan Miguel was sooooooo lovely. Poolside staff closer to the Mita Mary were all just amazing. Don't remember names unfortunately. Overpriced hotel taxi - expect to pay about $240 roundtrip, excluding personal tip to the driver. Would we go back? We want to because of the staff is so lovely, but the room was a disappointment. We are leaning towards trying the Four Season instead, which is right next door.

The resort is beautiful. The staff were really helpful and responsive. We were very comfortable. The ocean is warm and beautiful but the beach is a bit rocky. We got a little bored with the food offerings inside the resort after a few days but we did go into Sayulita for a nice change of pace. Food in the restaurants is quite expensive.

privacy, tropical settings, beautiful beach, great services downside: rocky ocean bottom, impossible to walk without shoes. Also, a restaurant or bar - elevated, close to water with views is missing

Beautiful property, great restaurants, friendly staff!!!! Loved this hotel. Hope to come back as soon as possible. Butler was great and met out every need.