Holiday Inn Express Hotel & Suites Swansea

Stayed just one night, room was clean, pillows a little too fluffy but that’s not always a bad thing for people! Didn’t take advantage of the breakfast. Couldn’t find a staircase to the second floor which was a little odd and there was no microwave to heat up any food.

The room was smelly, old, and run down. There was a large stain on the carpet and what pushed us over the edge was the black mold in the bathroom, not just in one spot but all over the walls in many spots. Had a four-day family trip planned, ended up leaving after the first night. The breakfast was not great to boot. I would avoid this place and look for something else, save yourself the hassle of moving to another hotel.

We were next to a family with young children. We could hear every scream and attempt at parenting from the other side of the wall. Not entirely the hotel's fault, but the fan on the A/C didn't stay on to drown out the noise so we had to resort to turning up the TV to do that. The shower also didn't produce hot water unless you found the one spot on the faucet that didn't send cold water. I was able to find it, but my wife could not. The breakfast buffet was sparse without fruit or yogurt as an option. The coffee, though mostly gone, was good.

Hotel is ok. No luxury, good breakfast, good staff, good wifi. Located near restaurants, markets and in a safe area.

Worst Holiday Inn Express (or other) hotel I've stayed at ...thought the brand would require MORE of it's properties. Sheets and towels were simply "grey" either from being so old or overused or not knowing the meaning of the word bleach. Weird décor choices and seemed dark and not inviting. Pool was closed don't know why and really didn't care because I wouldn't have used anyway. Definitely won't stay here again.