Amberton Cathedral Square Hotel Vilnius

Very pleasant stay and perfect location! Service was ok, friendly staff but nothing extra. Had to asks twice for extra pillows and some toileteries ( for these were are still waiting...)

perfect

Very amazing Hotel. Perfect service in a perfect location.

Realy very good location, a realy very good restaurant, clean, amazing friendly stuff. Amazing honest and kind personal, I forgot my wallet in the restaurant, they found it and called me by phone to take it back.

Fabulous location for the city and good breakfast however I tried emailing three times to organise an airport transfer, none of which arrived, when I checked in the answer was it was probably them not recognising an AOL address, fine but two of the times I used their 'contact us' website link! In the afternoon I requested two more pillows (as the large double bed only comes with two and no spares in the room), these never turned up although I did have success when requesting again for the second night (thank goodness). As I had turned up earlier than my girlfriend I asked at reception (rather than email) if they would be able to arrange and airport transfer for her, they effectively said she may as well get a taxi ! If that is all that's offered stop making it out you provide a service as it certainly isn't ! I was disappointed that a hotel in such a prominent location feels it I appropriate to not provide any tea or coffee making facility other than by purchasing a premium coffee of tea sachet in their room and even if I had wanted tea there was no milk (English habit ha ha). 3.5 Euro's is not cheap for do it yourself coffee!! To add to this the maid (who did a very good job at cleaning/tidying) removed the unfinished bottles of water we had both bought previously leaving us to buy the bottled water provided! A complaint rectified this but it just added to an unfortunate list of disappointments. These issues are all easily rectified, its just called service.