Novum Hotel Eleazar City Center

hotel was advertised with sauna but it did not say you had to pay 990 Euro to use it.

A one night stop en route to Denmark. Got a good night rest and a great buffet breakfast. Parking was expensive at 12 euro a night.

Stay was ok bed very uncomfortable room was basic and very small

First of all , I got a room that they called double , but it was a single room with an almost double bed. I looked on the fire escape plan and that was clearly the smallest room they had on that floor. The view was hardly appealing. There was no A/C. It was also not really needed , because in Hamburg the temperature was decent. The bathroom was ok. The breakfast was not necessarily great , but mostly in terms with what you expect from a 3* hotel. Mainly the coffee was of poor quality - way too diluted. They have a garage and that was useful to me. The price of 12EUR/ day was somehow reasonable comparing to the options around. A strong point is that at the reception they're really present 24/7.

One of the worst experience. I booked the hotel room but sent to an unattended apartment a block away where always people staying outside doing nothing. Lock of backdoor was damaged and removed just replaced with a simple latch. Asked for moving back to hotel but declined because of overbooked. The room was prepaid and too late to find another one. Had to stay two night feeling so unsecure and left ASAP. Won't stay there again, for sure.