Van der Valk Plaza Beach & Dive Resort Bonaire

Good: Welcome refreshments and resort tour. Pool seating area was unique, Pool was great.Bit cold. No high rise buildings. Marina and Ocean combo. House-reef/snorkeling Dive center Food Drinks above average. Service personal great. Not so good: Lack of foliage Often only 1 restaurant available. Construction blocking view. Outdoor seating from room not comfortably. Towels,some were wet/stained upon receipt, should be 2 towels each and poolside/beach. HOUSEKEEPING was below average.

There was great snorkeling right off the beach of the hotel, and the rooms we stayed in were very close to the water. One of the rooms we stayed in had a few minor issues such as a leaking AC unit and a broken door handle, but the rooms were large, comfortable, and modern. The breakfast buffet was very good as well.

Hotel is dilapidated and I dire need of a fresh coat of paint. Luckily it’s currently being renovated so you will get to experience construction and all that fun stuff during your stay. With all the other options available on Bonaire I suggest going elsewhere and waiting until renovation is completed. Furthermore the front desk staff is not very competent. First they double charged me for my room and then issuing a refund, somehow they refunded a card that I do not own, meaning I had to go back and deal with the problem in person, wasting my vacation time. Go somewhere else.

Where do I start.... 1. The property is extremely outdated. They are doing some renovations but honestly this place should be shut down so they can 100% focus on renos. 2. I paid for all-inclusive and the hotel was constantly out of basic foods I asked for like a banana, butter, pizza. I was told to go to the grocery store and buy myself my own food. What is the point of all-inclusive if I have to buy and cook my own food? 3. A water pipe burst due to construction and we couldn't have access to any water. No washing our hands, flushing the toilet. How did the cooks cook with no water? Very unsanitary. 4. Food names are "healthy sandwich" and "snack". Can someone please tell me the ingredients to the food being served? Is this chicken? Vegan? Vegetarian? Beef? Steak? No one knew what the food actually was. For all I knew, the 'hotel' served us cat and dogs to eat. 5. They have an activity sign with activities and themed dinner nights. Well the sign said BBQ night was Wednesday. Guess what that was wrong and BBQ night was a totally different night. Terrible communication.. 6. There is no functionality to the bathroom. A man must have designed this. Mold everywhere and the corking was ripping away from the tiles. 7. Casino has no-smoking signs everywhere, yet you allow everyone to smoke. Either enforce the sign or take it down. Stop with the mis-communication. 8. Positives: some staff was nice. Please shut this place down and re-open after your $50M reno is over.

The off beach reef was very nice. We had a few issues with one of the outlets.

Needs to be updated. Rooms and grounds were worn and needs repair. Dingy.

Good Shore Diving with tanks always available. Boat Diving & Staff at Toucan Diving on site were excellent. Fast Boat. Large comfortable Rooms with the Premium Suites, and the All inclusive Dining was very good. Great Restaurant right on the water. Beautiful Sun Sets.

Just didn't like they were doing construction and we were roomed in the middle of it. On the positive side looks like its gonna be a great addition

Overall resort was perfect. Everything was up to standard and upgrading is currently in progress.

The food was good nothing special Snorkeling right on their beach was great The staff was great very helpful Bar was included and a lot of fun No entertainment at night Rent a car for a few days you will enjoy it