Metropark Hotel Shenzhen

Hotel is abit aged but rooms are big and relatively clean. Location is fantastic with loads of eateries and shopping just at its door steps. Also hotel is directly above the MRT (metro/subway). Service wise, it wasn’t very bad but don’t expect much. Asked the front desk to help call a cab but response was “why don’t you use the app to hail a private car hire/taxi?”.... wasn’t rude btw but definitely not up to standard when it comes to customer service. That said, will likely stay there again as the hotels have rooms that fits my family of 5 and at a very reasonable Budget.

Friendly

Centrally located & is next to the subway station. Actually you can access the subway directly from hotel. Room is a suite, and is quite roomy but is a bit dated. For the price & location, definitely would be back again.

Overall I enjoyed my stay. I guess I wasn't given one of the best suits out there (my experience shows that a traveler must fight a bit for better options, unfortunately I was too tired to go downstairs and claim for it). The suite was big enough, the bed was really comfortable and huge. A kitchen with a big fridge and a microwave oven will never bother anyone (no plates, spoons, of forks though, just tea sets). Rather cold, and the aircon couldn't help it (usually it's pretty OK in hotels described as 4 stars, I tried plenty in South China to compare with). All the amenities looked a bit worn (well, it was my choice not to fight for better options). I cannot excuse the maid knocking at my door to clean the room when "DO NOT DISTURB" sign was on, that's ridiculous and absolutely disgusting. The breakfast was terrible and, in fact, the worst I've ever tried (which is not bad in Hong Kong Metropark hotels BTW). Overall: I must fight for a better option in terms of room temperature and amenities condition. I loved the suite size and the bed. They have to improve the cuisine if they welcome foreign guests. That is NOT 4 stars hotel.

Rooms are great and huge although I didn't sit at the sofa as it looks old and dirty with dust mites. There were 2 female receptionist who tried very hard to accommodate my needs as they didn't speak english at all. There was a slight hiccup with my room bookings but the manager on duty managed to have it sorted out despite not speaking in english however, one of his staff tried to enforce a charge for the mix up. Great location but if your looking for the modern city, head to the CBD area.