Villa Del Palmar Flamingos Beach Resort and Spa

Very clean, comfortable room, in a safe location. The only thing i dislike is the sales people in the front lobby trying to sell timeshares. If you want a discount card you'll need to take a 90 minute tour

The staff makes the experience stand out. The location and rooms are great, combine that with the location and you have a fantastic family getaway. I spoke to many people who had been going for years. It is clear to me that the resort company has created a culture of care for their employees as they really care about your experience and treat you like long lost friends. I will go back with my family in the future

Everything was good but not a lot of shops to walk to and not many breakfast options. One of the most things I didn’t like was the all inclusive didn’t include premium drinks!

Hotel and grounds are lovely, food is great and service fantastic. We had booked a room with a king bed and on arrival they put us in one with two doubles, however, they did correct it the next day, so we were fairly happy with that. Slight inconvenience of waiting for the room to be ready the next day, but not a terribly big deal. The only bad thing about the hotel is the WIFI, which is terrible. If you need to keep in touch with the office while you are away the WIFI will frustrate you. The other off putting thing is the time share presentation they try and push on you upon check in. They package it in a welcome to the resort speech, but it is really a hard sell to get you to come to a 90 minute presentation. We didn't go to the "welcome breakfast" but noticed they managed to lure plenty of others into this. I

Not the great experience we were expecting. Check in was fast and efficient.Louis was amazing, took our bags up and let us know he was available to help us, he left his direct line.Pool was awesome except they had people reserving lounges even though there were signs clearly posted not to,it was not enforced. I asked at the front desk if we could be upgraded (for a price) to a different suite. The guy at reception said no availability without even looking.Not good customer service.Later when I asked the same guy (no name) for change for $100US he said no again.I needed US not pesos. He didn’t even ask.He was a major contributor to our not returning. The rooms and bathroom are great, comfortable, updated, great condition.You receive 2 bottles of water in your room, after that you have to pay.Everything we get at other hotels free,costs. Nothing in the mini refrigerator. You can smoke on your balcony (as long as no one complains next to you) but no ashtray provided. Housekeeping always came at inconvenient times but, they were extremely helpful and friendly.Taco bar food was great. 2 for 1 breakfast from 7-8 am.I noticed that almost no one had on the all inclusive bracelets. $105 US for each person a day.They do have a mini market/deli on premises. Great prices and the deli food was delicious.BLT was so darn delicious.Deserts were awesome .Entertainment was fun.Fashion show by the pool, volleyball, Havana night show and buffet. If you want to smoke outside,only at the beach.