Super 8 Ukiah

This hotel was, unfortunately, a serious disappointment from the beginning. When we arrived, we were very hot and tired and just wanted to quickly check-in and get to the pool. However, the clerk did not know how to run a credit card, and told me that my first two (completely different) cards were declined. When I called the credit company, it was confirmed that the problem was on the merchant end--the correct information was not being entered, but two pre-authorizations had proven that my card was working. When I told the clerk she acted like she completely disbelieved me, and told me again they were declined. I gave her a third card and it went through. When we arrived to the room, we discovered that it was under renovation, with patches all over the walls and bathroom. There was what looked like mold on the ceiling of the bathroom, and disgusting stains on the chair in the room. Four flies were hovering around the sink, and we discovered an earwig in our bedsheets. When I took a shower, the water suddenly became scaldingly hot, and I nearly slipped out of the shower/tub as I jumped out of the way. A few seconds later, the water suddenly became ice cold, and then went back to normal. It's good the hotel is renovating, but there is absolutely no indication anywhere that this is occurring, nor any discount offered for the inconvenience. At best, this hotel stay was worth $75, and I paid two times that. I'm very disappointed with Super 8.

Nice hotel

over charged had to fight with CC company hotel would not help

Room not the cleanest, curt and uncaring staff.

The hotel was okay for a last min stay however I am really big on my rooms being absolutely clean. First I will start off with the three positives 1. the bed was clean, 2. there was cable so you could watch free HBO, 3. lots of places to eat near by. The negatives I would have to say would have to be how run down the bathroom was it was actually kind of gross and I refused to shower. There was mold around the tub the shower curtain was SO GROSS I didn't even want to touch it and the towls were also old with stains on them I had to go to the store down the street to buy wash cloths so I could wash my face. The couch and chairs were also out dated and had stains. I personally would never go back