Club Quarters Hotel, Wacker at Michigan

Great location if downtown Chicago is your target. As is the case with all hotels in the area, parking is very expensive. I enjoy Club Quarters but the rooms are not for everyone. They have all the amenities a business traveler needs. The hotel does not cater to the wine, cheese, and spa crowd. My biggest complaint is that ice machines are found either on the 9th floor or in the lower basement. I was on the 37th floor. My elevator did not stop on floor 9 so getting ice meant going to the lower basement (only 1 of 4 elevators goes there). Getting a bucket of ice can take up to 30 minutes.

I really don't have the space here to tell you all the wonderful things about Club Quarters Hotel! The service was fabulous. No matter who was at the desk, the person was kind, pleasant and helpful. The location could not have been better. It is close to everything! When I go back to that lovely city, I will be sure to stay at Club Quarters.

The hotel was under construction and I wasn’t informed in advance. The restaurant was closed and they asked me if I wanted to upgrade to a better room for 20 dollars more a night. I was told that it was a room with a view of the river. Well the room was extremely tiny and the view was minimal. It was very small and uncomfortable. Now I guess I know better

Location of the hotel was great. Extremely misleading photos of the rooms and was provided a full size bed and not a queen as booked. It was nice that water was provided, but had to fill your own empty water bottle with warm water. Had to put on white noise machine to drown out the outside noise. Picture provided is of a Club Room.