Candlewood Suites Charlotte - Arrowood

I was there for a track meet, we loved the hotel and staff.

Construction work going on all weekend. No breakfast the whole time we were there. Dog barking from 8am on through the day. Would have chose somewhere else if i had known about the construction and breakfast!!

I loved how clean it was, the fact that I had a kitchen was very helpful. Service was great pool perfect. Thank you for making my stay in Charlotte great.

Rooms are OK and fairly decent. Service is friendly but overall lacks pro activity, responsibility and training (?). 1st room: smelled horrible, dish washer spilled water all over the floor. Neighbors were keen on nocturnal activities, unfortunately walls seem to be paper thin. I asked to be changed in the morning, left came back at night, room was still flooded and smelly. 2nd room: smelled funny (but far better). On second night I noticed huge glow in the dark writings on the wall right next to the bed (almost had a heart attack - still not sure how I missed them on the 1st night). Elevator was dirty. Key cards kept malfunctioning - was locked out several times. Overall, not a bad hotel, but maintenance of the rooms is horrible. Personnel is super friendly but they seem to lack proper communication tools (between each other - had to tell the same story 5 times each time something new pop-up).

Needs updating. Stale-smelling air In common areas, rooms, + from a/c units. Not maintained very well. Friendly staff.