Ellis Island Hotel

Excellent staff. Very helpful and friendly, great location. Get the outdoor patio completed!

first impression was not positive - dirty hallways, "unfriendly" check-in staff, "the play" with the microwave (10 bucks if available, cmon guys ..). but then, we have entered our room. very clean. on the desk the welcoming beer from the home 'ellis' brewery (btw. IPA 6.7 is great!), discount voucher for particular meal (haven't had this one) in the hotel's restaurant. this goes further - steak and eggs for 7$ in the restaurant downstairs. somebody wrote already - no parking hustle - you do it yourself, it's fast, it's efficient. unless you HAVE to have smbdy to carry your bags. the flair. the price. nice!

Noisiest air conditioner ever.

The room has nothing but beds and bathroom. No coffee machine, refrigerator, or microwave.

This hotel fails for service. Check out time is 11am and I still had to wait until after 6pm to get my room I booked 90 days ago. Waiting in the overly headed lobby was no joy. They did not supply any bottles of water in the room until the third day and when I threw out an empty bottle they took it out of the garbage the next day and placed it back on the dresser. Another morning they didnot restock the coffee packets nor did they empty the coffee machine from the used packet. They also don't support military with discount. The meals are a 4 from 1 to a 10... not very good cooks even when it comes to making toast. This is the worse hotel I have ever stayed in. The only thing keeping them open is the casino and cheap beer.