Hudson River Hotel

this hotel condition is terrible, tv not working well i come early and ask for room and is not ready until 3,15pm but thats is fine the hotel we stayed at was the worst hotel you can get for the money. the television did not work, rude staff (the manager), scary neighbourhood the only rude staff was the "owner" of the hotel, she had short dark hair. she kept telling us only 4 people max in the hotel and we agreed, we had one person who was visiting and yet she kept yelling that at us, argued, and consistently yells the same thing. i travel with 3 of my kids, and never expected this kind of customer service, condition of the hotel for the price we paid granted the only good part was a good customer service by the guy, and then was ruined when the lady came back and told us to stop laughing cause "nothing is funny" lmao i highly do not recommend this hotel at al the short hair lady in reception remain us for room just for 4 people and im already said we just 4 people as shown my booking and we left for look around thats area when we coming back reception change with guy and his so nice and very friendly and after while the short lady with short hair go outside and keep talking about max 4 people and so rude and telling us if more than that she gonna charge us OMG im travelling with 3 children and we all 4 , is so rude im stay around new york in hotel starting 20-28 august and this first time i have very2 rude ugly hotel really not recommended

The morning and evening receptionists were amazing. Veru sweet, kind and very helpful. The room was fit for just myself. It was clean, air conditioning was perfect, bed was so comfortable and the hotel is in a great area. Since it was my first time in NYC I was able to get around perfrctly.

Service could be better. he experiience was not so great :-(

Not a luxury hotel, and the rooms are small. But great if you’re looking for somewhere to sleep while you’re exploring the city! Which is exactly what my mom and I needed for our 3 day trip. The hotel is a quick walk to Penn Station, so it’s very easy to access the train as well for city travels. I definitely recommend this hotel!

Decent place, no frills but perfect as a place to sleep