Hilton London Hyde Park

Location is good. Condition of hotel is tired, rooms are small, no USB ports, our A/C didn’t work, space is tight, one tiny elevator only. We were very disappointed that despite reserving taxi through the hotel for our journey to Paddington, the hotel did not use a reputable service who failed to check the passenger info on pick up. We were left stranded and ended up hailing a London cab. This despite telling the hotel staff this was unacceptable, they seemed unconcerned. I would not recommend this hotel for a stay in London, it does not live up to Hiltons corporate brand.

Good staff. Friendly, welcoming and efficient. Thank you.

Great location, literally right on top of a tube station. Excellent service and nice rooms.

Room was very small and to be honest quite dirty. Carpet was very dirty and the previous guests medicine had been left. The staff and the service was spot on and breakfast was good. A very very tired Hilton in need of updating.

Good, as always.