Warwick Allerton - Chicago

We are very disappointed in the quality of room and size of room plus being located right across from the elevator. The check in staff seemed disorganized and unwilling to help with our issues. PLUS the parking valet searched through our car looking for items to take which they did how disappointing. Food Gift certificates and Hand Warmers...unbelievably disappointed I can even trust this place to stay without getting ripped off and for what we payed it's a joke. When we first got there our room was not ready. We were told to come back so we checked our bags and left for a couple of hours, when we returned the line wasn't very long but there was a problem with our reservation. so several other groups got to go through and we waited to get our room which was directly across from the elevator (No sleep) because of the constant noise and people talking outside the door. I did ask the staff if we could be relocated but I was told they were sold out and we had no choice but to keep our room. I don't think we will be going back and we are very disappointed and upset to the lack of understanding and theft from our car.

Stayed for a weekend seminar. Cant beat the location, especially around the holidays. Hotel is very old but has been updated for the most part. Rooms are comfy and clean, had an unpleasant experience with the front desk when checking in.

Everybody was very helpful and for the most part the room was very clean there was some blood stains on the sheets that were pretty disappointing but I know somethings happened so before I would judge to heavily I would like to stay again Stephen who works down at the valet was awesome he’s a really nice guy and if you get the chance to meet him you know what I mean

Fantastic location in the heart of the Magnificent Mile. Walking distance to everything. Great hotel with excellent gym. Really enjoyed the well maintained character from the era in which it was built. You didn’t sacrifice modern comfort for nostalgic character. Would definitely stay again!

I booked with high expectations, but they weren't met. The rservice at check-in was a bit curt, and it seemed like the attendant was frustrated in explaining how to use the free wifi. Arriving the room, it was a bit dingy and the windows were drafty. Overall, the amenities within the room was lacking for a hotel of this calliber. (No robe, slippers, a half filled little bottle of shampoo. - was this used?) The lighting inside the room was insufficiently dark, and there weren't enough lamps. However, the amount of space was large. Just a lack of furniture to fill the space.