Red Roof Inn St Louis - Westport

The customer service representative was a nice, understanding lady who tried to accommodate us. The first room she put us in was so dirty, it looked like it had been months since it was swept last, there was a film all over everything, pillow cases were even dirty. There was crumbs all over and the smell of Marijuana was so strong we had to ask to be moved into a different room. We really wanted to cancel but hotels.com was giving us a hard time. The lady was nice enough to give is another room. It was still dirty but half way better than the other room. It was like people were living there. The next morning there was a guy smoking a cigarette in his underwear right outside our door. I would not recommend this hotel to anyone. I would not recommend using hotels.com either. This was not a good experience.

came in for a meeting only. I did not even turn on the TV. It was clean and the hotel employee was very nice.

The hotel was not worth the money. It did not offer anything but a place to sleep, a place to go to the bathroom and a t.v.The room was extremely small. Housekeeping was awful. No sweeping, no changing beds, no etc. Only replenished the towels and emptied trash. Toilet and floor was nasty when we checked in and nasty after they cleaned.Be careful where you walk. They do not clean the parking lot and dogs have been there and left their mark.

Good hotel but noisy early

Our first room they gave us stunk like sweat socks! They gave us a new room, which was much better. We had to ask for a new WiFi password by the first evening, we weren't told that the password would change that day for the week. We also had to have our door key redone the first morning of our two night stay. It stopped working.