Silversmith Hotel Chicago Downtown

Location was nice, but upon pulling up to the front door there was no one there to greet us or explain what the process was for checking in. I read the sign on the door and buzzed the buzzer. Someone came out and I told them I was there to check in. When I asked about parking I was then informed there was no parking for guests and I could either try to wait for a spot on the street or drive down the street and park in a public parking lot. When asked how much parking was for the day they didn't know and when asked if we would be charged a flat rate for the day or if we would have to pay each time we left and came back, again they did not know. It would have been nice for the staff to be a little more informative. Even check out was unpleasant. We checked out early in the morning and I asked the attendant if she wanted the room cards and she motioned to just lay them down. I understand COVID precautions, but she could have been a little more respectful. Will not be returning to this location. Not worth the price or inconvenience.

friendly service, comfortable bed. It was a bit loud due to the L nearby. Only issue I had was cleanliness as I kept finding hairs from the last guest in the bathroom

I just absolutely love this hotel, from the great service by the front desk folks, all the way to the valet guys, including Enrique, who always greets me with a smile and remembers me! I also LOVE the décor that fits with the building's jewelry-making past. You can't pick a better place to stay in downtown Chicago in the Loop!

Very conveniently located. Room is very large and perfectly clean.

Kenishia was amazing. She made us feel so welcome and was so kind. She followed up several times. The door men were also fantastic! Such friendly people! I didnt think the room was really clean (not terrible, but smudges on the mirrors, dirt on the floor)but the people there were FANTASTIC

Great stay close to a lot of stores to shop will be book again

It was great! Staff was very helpful and doorman very polite! We really enjoyed our stay!

This is such a nice hotel, clean, fast check in ever, close to theatre district, restaurants and more.

The hotel was great, clean, good service and location. The only downside was the additional charge per night that was not disclosed when I booked the room.

My Fiance & i went to Chicago for the very first time ever. We stayed her and fell in love with our room. Very comfortable, clean beautiful.