The Landmark London

I always feel as if I’m treated like royalty at the beautiful Landmark. Exceptional experience to which I look forward returning.

Hallways old and smelled like shepherds pie Front desk staff

Great hotel, far enough away from the bustle but a lovely walk into to Selfridges/Oxford St, Regent St etc, and not far to walk through Hyde Park. Had an executive room overlooking street at back of hotel, Lovely and quiet and lots of space. Staff were all amazing - very nice - special thanks to Chiara on reception for arranging the quiet room (we had just come off 30 hrs of flying) and Ines and Jose in the restaurant - from first contact with the concierge all the people we dealt with in the hotel were great. Would go for a room on upper floors (we were on 4) and personally prefer not to have atrium view.

The staff was super ! Everyone at the reception, the concierge, the restaurant ...perfect. We had a problem with the airconditioning in the room. The first night was too cold, the second night we had no airco at all and the third night it was hot like a sauna and could be repaired before the next morning...probably bad luck, and the hotel did not make the smallest gesture to Compensate...really a pity

Expensive room and poor air con