Homewood Suites by Hilton Lake Mary

All in all I would say the hotel needs updating Carpet was pretty rough shape and the room and in the hallways leading to the rooms just had an overall feel of wear

Its a great hotel...quiet & comfortable.

Very happy with the hotel and services

Stsy was good bed was Terrible very uncomfortable price was good

I will say the staff at this hotel were fabulous. They went above and beyond

El local está viejo . Sucio . Manchado la bañera , Cósina , utensilios viejos y que rasos oxidados . Es una falta de respeto para los huéspedes 😡😡😠😠el aire no deja dormir del ruido desesperante que hace 😠😡😡

I always stay in Hilton Properties and Homewood Suites is one of my favorites. This was a big disappointment and Hilton Properties should look this over. It was clean I guess but dirty everywhere you were. Carpets, furniture in your room, thread born sheets, it was terrible. The excuse was ohhhh the virus so many people have been here. Well if everyone has been there -- no excuse to rent a rug cleaner and fix the furniture. Nothing seemed to work, the tV remotes all had to have a call to fix. The on demand did not work and no one knew why.....just a big NO. Franchise owner needs to take a look at their property that has gone down hill.

This property is very run down. The room was spacious and had many amenities and the service was really good, but the room looked dirty and very run down (stains on carpet in room and in common hallways; dirt stains on the doors, the shower walls looked dingy and old). The bedding seemed fine.

Outdated. But love the suite layout

excellent customer service, exceeded my expectations to make everything be great