Courtyard by Marriott Rockford

Hotel was ok, no restaurant or bar as advertised, grab and go, no dinner option. Breakfast was ok I asked housekeeping for towels, did not get, front desk was great. Toilet did not flush, no vanity light and no shower gei

I liked everything about the hotel. I would tell others to go this hotel. They made it very comfortable. They only thing I don't like is because I still haven't received my deposit bk it's almost been week

Check in was a joke took for ever and then dealing with the employees attitude and then the room really needs updating wall damage in the hallway and bathroom ceiling and couldn’t take a bath water pressure was useless

The guy at the front desk checking is in was very helpful and kind after that the service was disappointing. Our toilet was constantly running and actually shooting water out the back from a broken line and when I tried to call the front desk for help they NEVER answered. We called for towels that night to shower and it took 45min. There was a beer can on the table on our patio but otherwise the hotel was really clean and the bed was extremely comfortable

Julie was great, helpful for dinner suggestions

Check-in was efficient and thorough, with all amenities explained (along with COVID restrictions).

Room was clean and comfortable. They even had the pool open.

It seems like it needs updating and could have been

We arrived about 630pm after a long drive. Had to wait a while while another customer paid for coffee. External exit door did not respond to our room key. Room was clean and bed was comfortable. There was no TV guide. Although the hotel was not busy (very few rooms assigned on our 3rd floor), a noisy group was given a room across the hall from us—between 1:30 am and 3:30 am they argued and shouted and smoked and slammed doors. Technically their behavior was not the fault of the hotel.

Housekeeping- towel left from previous traveler Unsanitary- do not plant to attend another courtyard