Extended Stay America Sacramento - White Rock Road

My first room had urine in the toilet tv was disconected and filth wjere it was setting.hair on the stove and hood.. floor was dirty my second room no urine but was dusty and spider web in shower ..place was old and beat up .i wasnt impresed micro old fridge old counter top old carpet.. jist bad experence.never stay there again would of left but was so tierd

I arrived to the office being locked and no way to check in. I canceled and was sgill charged 268 fir a no show. I. Alled the manager and he litereally argued with me amd called me q liar becauel

The lady had no mask on broke cdc guidelines was rude

The Carpets were dirty and rooms smelled like smoke.

The staff in the office were GREAT! Everything else was HORRIBLE! Had to switch rooms because the dust on the Air conditioner was so thick. The AC in the next room barely blew air. The filter needed changed on both! Also ROACHES!!! See pics! So disgusting! The area was loud- people on drugs EVERYWHERE! Terrible location!

They asked for a additional fee to stay there of $50 and then did not return it back to my card and will not answer the phone to get my money back

Good location as far as off the freeway..The room definitely could of been cleaner

What happened to the breakfast? Canceled. Room wasn’t clean, there were empty wrappers in the bathroom and no toilet paper and no soap. I asked for soap, was told they were out, won’t stay there again. You would think with the pandemic they would clean the rooms. They advertise a breakfast then they inform me there isn’t any .