Sleep Inn

Dirty sheets and carpet...

The lady at front desk needs a class on customer service. Housekeeping was very polite. Also, the hallway outside our room smelled like marijuana. The air conditioner in our room was malfunctioning. Either you were too cold or hot.

Only stayed one night as we were passing through. Very nice hotel, clean, and close to the airport!

It was okay, halls smelt like drugs, there were multiple people using drugs outside the facility and even when I was walking in to check out I was greeted by someone who couldn’t even stand. The pool was dirty and had glass in it the only thing clean was our room.

The room wasnt clean when I checked in. It was the last room available. So they said they would check me out and told me to find another place to stay. The manager refused to issue me a refund even though i was only there for 5 minutes then refused to return my calls the following days when I tried to follolw up. I would recommend the comfort suites next door, which is where I ended up staying. The staff was accommodating and the rooms were spotless. Can't beat the value. Choice hotels member services did compensate me for the bad experience since the Sleep Inn wouldn't issue a refund to Expedia. Bottom line, if you're in the area, choose comfort suites instead.

Room was clean and spacious. There was a microwave and refrigerator. Staff was friendly and helpful.

Bed and pillows were amazing !!!! Room was clean. Front desk staff, bigger red head girl- WAS SO RUDE !!!!

Staff was excellent. The room was very clean and comfortable. My only complaint is that the shower was very slick. The bath mat in the shower is not big enough and I almost fell. My leg is very sore from twisting around to keep from falling.

We were having plumbing issues at home so we needed a place to stay for the night. Reservation was easily made. Was really surprised that none of the staff at check in not check out were wearing any type of masks or gloves. There were signs posted to distance at 6’ but that was it. The gentleman who checked us in was not friendly at all and did not provide me with my receipt, explain where the room was, advise of the check out time nor WiFi.

Check in was quick and efficient, the room was read after I had reserved it. On entering the room, it smelled overwhelmingly of cigarette smoke and I planned to call the front desk and inform them it was not me who had been smoking in the room as they had made it clear upon check-in that smoking in room got you a $250 cleaning fee. The guy at the front desk called at that time though and asked if the room was satisfactory. I said it was fine but I wanted to let him know of the smoke smell and that it was not us as we did not smoke. He stated he was aware that someone had previously smoked in the room and they had cleaned it but apparently would need to again. He offered another room and I declined, as the smell dissipated a bit after opening the window. Over all I enjoyed my stay and would stay again if in Nashville.