Red Roof Inn Houston - Westchase

The room was horrible

Not so good rooms are not clean and it’s dirty as hell

Horribly filthy. Holes in the wall and tv didn’t work

First of all, it is COVID, they were people hanging out everywhere on the property. I felt unsafe and checked out early due to the environment. The room sheets had stains, the bathtub was not clean, the non smoking room smelt like smokers paradise. I tried to give it a shot and stay a little, but I could not.

I didn’t get a chance to stay due to uncleanliness of this establishment. The first room was 204 very smelly with mole and wet with no mirror in the restroom. Immediately walk to the front desk requesting for room change. They switch me to 345 but still has the same smell and this time the room doesn’t have a frigde. Finally I decided not stay because

The staff up front was very rude and ignorant. They gave me a room that was filthy and gross with holes in the walls and dirt everywhere. When asked for a new room, staff lied and said there were none just so she didnt have to go through the process. It wasnt until a maintenance man stepped in and gave me a new room. HR was called as well to report this. I would take all my money back if i could, looking to get a refund for this terrible experience

This place was horrible ! Very filthy ! Not worth the price !

Toilet wasn't working until they came and fixed it an hour before we left! No soap, shampoo at all!! Tub super dirty

It was ok but the safety of the customer suppose to be first an the did a terrible job

For the price I paid, compared to other hotels I’ve stayed, this one was by far the worst. Condition was bad, you could smell smoke from The walls as you walk through the hallways, drugs were for sure involved. Overall not pleasant, nor would I say even if it was free. Harsh, but that’s the truth.