Chelsea Hotel, Toronto

Room and the service itself is always amazing here. But maybe it was because of New Years, people seem like they were smoking diffierent stashes, and very loud outside the hallway. I had to wake up in the middle of the night multiple times to see what was going on. Maybe next time, these need to be thoughtfully cared for.

Very nice

We went for medical purposes, continue to stay rhere because the location is great. A bit dated and really wish there was a mini fridge and microwave but it does the job

Pool is awesome and was open

Heating didn’t work in the first suit. Maintenance person came to check around 8pm. He told me that the heater pump was not coming on and said we would need to change rooms. The room was very cold. Also the toilet didn’t flush properly and a wall plug was hanging out of the wall. He said we should get a call in a few minutes. We tried calling a couple times After waiting about half an hour and there was no answer. After waiting for an hour I went to the front desk. We were upgraded to a nice room and had heat! Sauna was shut down, which was disappointing. At the time I booked I had called and asked if the sauna was shut down because of COVID, I was told that the sauna was operating.

I love the whole place withheld customers service

Good location and clean rooms with comfy beds

Great location within the city. A few blocks up from Front St, a couple mins walk to Eaton Centre. Close by Sick Kids and Toronto Hospital.

Was here for five days as my husband was having surgery

This hotel is quite run-down and the staff seem unhappy. It’s well located.