Sonesta ES Suites Flagstaff

Awesome. Pet friendly but pet fee is very high.

Where should I begin. Upon checkin after a long 8 hr trek, I was looking forward to a relaxing evening in the jacuzzi. I called the front desk(young blonde Lady with glasses) who said the jacuzzi was closed??? I asked if I could go to a nearbye property to use theirs(usually 99% of the time properties help each other out) and she said “no” that was it no explanation or anything...bad service. So I made the best of it and went to their so called happy hr. Food was chicken salad that was fresh I gotta say but when I got to the bar guess who was serving? It took her 15 min to serve one beer and a glass of wine poored in a plastic cup...very classy!!! I went for a second round and again with no other soul around she took about 10-15 min to serve me the same exact order. When I pulled out the socalled aofa bed that is a twin BTW, the mattress was falling apart and the support springs were shaped in an ova and not straightl. Needless to say, I was woken up every 30 min to find another comfortable position. I called front desk for a rollaway to of course find out they didnt have any.

The property is pretty spread out. The breakfast is a long way from some of the rooms. The pool and hot tub were not operational which was a big disappointment. I think it would be a good place for families to stay though because of the full kitchen.

This hotel was just lovely. We had a room with kitchen and open fireplace. Everything was spotlessly clean and there was a separate laundry room so we could wash and dry a whole load for just $4 which was great. The bar area was pretty quiet and they only have plastic glasses which is a bit strange for wine, but overall, the place was great and if we ever go back to Flagstaff we would certainly stay again.

Room was good, the bed could have been more comfortable. Okay if you like a softer mattress. Quiet.