Delta Hotels by Marriott Utica

Friendly and accommodating staff, clean room, good food.

The rooms were overbooked so the room we selected and paid for wasn’t available. They said it happens a lot with Expedia or hotels.com. They were very nice and sent up two coats so our kids could have a bed. Not super comfortable, but we made it work. There was a wedding going on with loud bass pumping, super fun, except when you are trying to sleep. Our room oddly looked into the reception hall from our windows. So we had the wedding experience- bright pink neon lights flashing into our room and loud dj and happy wedding guests screaming until late. Our goal was to arrive in Utica and get a good night’s sleep. That certainly didn’t happen

It was okay, the inside was clean, staff was pleasant. I did not care for the outside of the building and the parking garage was a bit scary at first.

There was a physical altercation a couple of rooms over. We let management know, but nothing was done.

It was excellent from the time we walked through the doors with the help of the front desk person, Kevin, all the way to breakfast in the morning. It is a great facility and extremely clean and conscientious of the COVID virus. I would recommend your facility to anyone looking for a wonderful place to stay in Utica.

Was placed on 2nd floor where Delta Marriott places all “Utica locals”. People were partying until 4 a.m. Had to call main desk four times. Police were called. Had to change rooms. Management was apologetic.

Hallways rug dirty, smoke(cigarette) smell, etc...

We chose this over other places in the immediate area because it advertised a pool. The pool was closed. Otherwise, it was fine.

Good covid controls and clean room (had daily cleaning service). Breakfast was cooked to order and city garage next to hotel is free. Note that in mid-August the State office bldg. has outside construction during week with early start (6am noise)

Good, clean, quiet comfortable room. Reasonably priced.