Holiday Inn Sydney - Waterfront

The room we stayed in needed updating big time! Carpets were dirty looking and the bathroom was very outdated and the tub was stained. Very disappointed with the room.

Hotel overall is just fair. Room had stains on the floor, bathroom was in need of a refresh - grimy and old. There was only one ice machine in the building for approx 10 floors, no hotel amenities booklet in the room. The plug in one of the bedside lights didn't work so my phone didn't end up charging overnight. We've stayed in far nicer hotels for similar prices and would not likely book a room here again.

We had the executive king sweet on the sixth floor, the room was clean and lots of room. However our room was right next to the elevator every time it went up or down we could hear it in our room. Durning the evening not so bad but when people start going up and down very early in the morning it was very annoying

Great customer service! Staff was very friendly and helpful during these uncertain times.

Great location, and cleanest hotel visually in the city and closest to the waterfront. The only downside was that there were a lot of cars the night I stayed and parking was very limited.

Didn't like how many kids were running around without parents. Many people there with dogs. Had a hard time calling the front desk and room service. Kept getting a busy signal.

Not told about no room service during covid. Although still fairly comfortable the sags in the king bed made a very poor first impression. Breakfast was very good with charming and efficient staff.

Awful parking lot, staff were not friendly, less than accommodating when there are issues. Will not use this establishment again

If was a pleasant place to stay rooms where clean breakfast was yummy would recommend it ..

Had the misfortune of having extremely loud guest in the next room. Alcohol fueled arguing. Guest services sent someone to speak to them and it was better for awhile until the next flare up. The walls are far too thin in this hotel.