Wyndham Grand Chicago Riverfront

Great room. Great staff. Great views and location was excellent for River walk and going to the Gold Coast area

We got to the hotel one hour after check out time and were told rooms weren’t available yet due to housekeeping being behind schedule. We got dinner and were then were able to get a room 2 hours later. A bit convenient but management was able to add the 2 hours on for a later check out on our departing day. Our room however could have been better. It was right next to the elevator. The bottom of the room door was almost three inches above the ground, so we definitely heard al the noise from the hallway. Hotel is okay for the price, but not the most luxurious and peaceful place to stay.

Good location

I travel extensively for business as well as pleasure, and this was by far the absolute worst hotel stay I've ever had. Upon entering the lobby, one would think this is a fabulous hotel to stay in but the wow factor ends as soon as you step inside the rickety old elevators. We stayed on the 25th floor as this was the night of my birthday so we wanted it to be special. My birthday was completely ruined! We received a room directly next to the elevators so the floor shook and we could hear the elevators all evening and through the night. There was mold in the shower as well as the ceiling, and the water just sat in the tub up to our ankles while we showered. The room smelled musty and stale. We called housekeeping twice and that went on deaf ears. Upon check out, I informed the front desk and did not even get an apology just a shoulder shrug! Truly a miserable night which ruined my entire birthday!! Never again Wyndham!

Great quick girls trip . Perfect location to see a lot in a small amount of time .