Hotel Vernet - Paris Champs Elysées

I liked the large bathroom with the walk in shower, the very comfortable bed. I liked less the lack of comfortable seating.

The rooms are spacious and nice, as well as the proximity to the Champs de Elysse. However, the staff and service quality was inconsistent. One bell staff broke my suitcase handles, on the final day another staff member just entered the room without knocking while my wife was changing and packing and then remained there which made her feel unsafe. He wanted to check the minibar. There was no communication that the breakfast buffet concluded at different times on the weekdays (earlier) vs weekends. During turndown service the housekeeping staff did not bus or clean the used tea. They would not replenish the tea either (we only drink 1-2 cups of tea). The view was horrible as it is a construction zone.

If i go to Paris again. That would be my number one choice.Everyone is so friendly, rooms are very spacious and clean. Everything here was perfect! 10/10

Great boutique hotel in prime Paris location. staff is very friendly and willing to help (which is not common in Paris). Hands on management team and little details that make you feel pleased. There is only one restaurant (great food) and small bar.

Disappointed in choosing this hotel. It’s overall location was it’s best feature. The street it is on is more of an alley. All type neighboring employees of other businesses use it as their smoke break room. Cigarette butts everywhere plus the building directly across street is under construction. I made the reservation last minute but the room was one first floor directly above entrance and facing the construction site. Asked to move and they did allow an upgrade a bit higher and over but still on top of the construction. Which was told wouldn’t start until 10am but it was about 8am. Small hotel nothing about it was 5 star. We asked for a wine opener but they waited for us to open the bottle and asked for it back as it was the only one in hotel. ?? They need a nice smell in lobby and halls as it smelled like sewer on way to our room. Took the stairs as the only elevator was very small. They overcharged the authorization and then had attitude when I asked for breakdown of bill. I’m sure she felt I was not pleased by that’s not the way to treat a customer despite my dissatisfaction of it not meeting my expectations for a 5 star hotel. Small lobby small check in area nominal “bar” and dining area. Room was ok but very bad use of space. See the odd photo in the tiny water closet. Not sure who would use the spray hose for hygiene it was in a cut out hole in wall and dusty l? Did not bother with the included breakfast. Would love a refund not worth the money.

Great hotel with perfect location , friendly staff

Good location. Hotel staff went above and beyond helping us find restaurants that were well priced with excellent food. Friendly, helpful and really top notch rooms.

Angelo the concierge number one. Strategic location as first timer in Paris

Amazing hotel, stylish, excellent service

Hotel cancelled our confirmed reservation without apology