InterContinental Chicago Magnificent Mile

Had some problems during my stay but those were solved I did not like that they forced almost 19usd gratitude without asking on preppy breakfast. With that money I could do Starbucks and saved paying breakfasts. Do not like when they forced things without asking and did not let you decide

Not really a 4-Star experience. Room was extremely small (think no way to pass each other). Mildew smell in bathroom. We had three guests and were only given 2 glasses/waters/towels. The sent up extras, but having to call for that and for where to find info about guest services and for how to retrieve your phone messages was a pain. All and all kind of annoying for a 4-star. The bellman was superb-getting us taxi's, giving us suggestions about restaurants etc. He got a big tip.

Great customer service. Location of hotel is close to attractions. Due to Magnificent mile, it can get noisy and loud at night

When we checked in we were handed our room key with no explanation of room number nor WiFi code. I had to return to desk for explanation. Pillows were too had with no choice of soft ones.

Our stay was perfect! The location was convenient and within walking distance of everything you want to see. The room was great and very spacious and bed and pillows were very comfortable. We enjoyed our stay and will definately stay there again on our next Chicago visit.