DoubleTree by Hilton Hotel London - Hyde Park

Lovely hotel great location & service

Great location and nice staff. The rooms are just OK. Shower didn’t work too well but the bed was comfortable and the room was clean. I’d stay there again for a good price.

Good overall. Room a bit small

We arrived at the Hotel very early in the morning (6.00am) and understandably our room was not ready. BUT we were first offered a breakfast - but then had to pay for it! The breakfast room was not spotless and the staff were exceptionally casual. The breakfast options were good but the whole atmosphere was far form friendly. Back to the early check in: staff said to us a room would be ready around 10.00-11.00am if we wanted to go somewhere and come back. We indicated we were going to the Imperial War Museum and they said they would phone our UK number when the room was ready. We returned around 3.00pm to be told the room was not ready - and no explanation for not calling. Fortunately one female staff member who heard our conversations with other staff jumped in and ensured a room was ready for us. Whole place had lots of staff who looked on but did very little and were not at all welcoming. Would not stay there agin, even though it is in an excelllent location.

Super hotel. Great location, breakfast , very good dinner too. Enjoy