The Lexington Hotel, Autograph Collection

Hotel was in a great location, close to subway, Grand Central etc. Pictures on website make the hotel look much fancier than it actually was. Arrived late night, staff were not overly friendly. We got put on the 3rd floor were the window was glazed so could not see outside. Rooms are VERY small but overall a decent hotel.

I had read a lot of mixed reviews about this hotel before booking it. Here are the good and bad. Good: The location of this hotel is great. It is a short 15-minute walk (less than a mile) to time square. I never felt unsafe in this area walking back late at night whatsoever. It is also close to grand central station if you will be using the subway. There are no vending machines in this hotel so it was nice that the front desk provides you with free bottles of water for your entire stay. The rooms, for the most part, are nice. They are very small but this was okay because there was just two of us. They were very clean and the hotel has recently been updated (we even had a smart TV in the room with Netflix, Hulu, etc!) The negative- The beds are not very comfortable. They also sit very low to the ground. I have had worse but I have certainly also had better. I would suggest some new mattresses. If you ever plan on getting a drink and sitting in the lobby-good luck. This hotel is VERY BUSY. You can't move in the lobby at night much less find a place to sit. It is chaos when you are trying to check-in/out because of all the people. They do charge an extra $25 a day resort fee which is crazy but you'll find this anywhere in NYC.They also put a hold of $100 a night on your card that you use to book. In my case, they held $500 which I was unaware of when I booked. Would stay here again. You get what you pay for. This is one of the cheapest in the area.

Dirty, over rated for what it is.

Lovely decor, fresh and friendly lobby area with a nice bar area there, free coffee and tea, checkin very easy, queen room was fresh and clean although small, staff was great. Good value for the price considering NYC hotels. Good shower and water pressure. Better than the Hilton down the street which is always super busy and a long wait to check in. If you like Starbucks, it's right there in the hotel.

We got off to a rough start with the clogged toilet and the noise coming from the elevator… But with the hotel management they were very accommodating and upgraded us to a better room and offered other accommodations. The overall experience was very satisfying