The Ampersand Hotel - London

We stay at the hotel for two nights, and would definately stay again. Hotel staff were amazing and the room was clean twice daily which was great.

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I stayed at the Ampersand for one night. The reception was warm and although I arrived early in the morning on a flight from Miami, I was told that my room was ready and that I had received a room upgrade! I was pleasantly surprised! The room was great. Major features of the room were the state of the art room key entry and temperature control systems, […] and free, fast, good quality wifi. The water, juice and soft drinks in the mini bar were free! The art deco style throughout the room was appealing. The iPod | iPhone | iPad player and charger was a great way of listening to my own collection of music while charging my devices. South Kensington tube station, on District | Circle and Picadilly lines, is a 1 minute walk away! It was easy to get to the high streets from there. There are also bus options. I did not try the food at the hotel. There is a Subway and other eatries and restaurant options near and around the station and in the area around the hotel. Overall, a good hotel in a central location with good transportation options! Will certainly return to this Hotel and will recommend it!! Lisateave

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Friendly and helpful staff. Room comfortable and clean. Situated across the road from the tube station and in a very pleasant area. Close to Museums, Hyde Park and The Royal Albert Hall.

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London hotels have the amazing ability to underwhelm and over-charge in equal measure. The only downside to this hotel was the size of my room - it was typically European. By that I mean small. Very small. But the bathroom was a good size and not the small cupboard some hotels supply. This is a new hotel and it shows, immaculately clean, superbly furnished […] and the staff are yet to get jaded by the demands of the London audience. The staff were superbly helpful and the complimentary mini-bar a real treat in a town where everyone costs double. It is the only hotel I'd recommend at this price point in London. Get in before it becomes established and can start to charge the high rates we're used to paying in London. Oh, the location is terrific also just opposte South Ken tube and around the corner (literally) from the museums. Recommended. Highly. Lisateave

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The hotel is conveniently located next to South Kensignton tube, while also being a quality residence. The food was good. We tried the evening dinner one night which although good, the tapas style was not to all our tastes

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Well worth the money, the Ampersand is a brilliant hotel in a great location with fabulous service. Will be our go-to hotel for London in the future. My only criticism is that the rooms are a little small. Fine for a couple, but if you need to put a roll away in I think the space would be a little small. Such a find though.

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Staff were exceptional, we arrrived a couple of hours early and the staff on the desk did not hesistate and showed us to our room. The location is great, less than 100 metres from the underground. The room was good, we took a glimpse at the deluxe studio and was recommend spend the extra in order to get the room.

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Great room, very comfortable bed, A little noisy

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Very good indeed.friendly, attentive satff, nice hotel, great location near South Ken tube Very good value for money as well. .Recommended

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Lovely coffee in room. Amazing toiletries. Great hair dryer. Very comfy bed. Fluffy bathrobes.

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wonderful stay at the Ampersand, very good service! good energy, super clean and has all one could need for a good stay close to all in London. We loved it! Thank you Ampersand :)

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I booked the Ampersand for my wife's 'significant' birthday. I notified the hotel of this and on arrival our room was upgraded and a glass of champagne was brought to the room. There was nothing that we could fault or that could have been improved. The room was fantastic and the staff were very professional but also very friendly and helpful. We had […] a perfect overnight stay and would recommend it to anyone looking for a truly small and luxurious hotel. Lisateave

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This is a hotel that's thought about everything you might want or need during your trip. The interior design is lovely and my room had a cozy old-fashioned feel but everything about it was modern and convenient. The service was terrific as well and the staff incredibly helpful and accommodating. Location is perfect -- the Underground is just across […] the street, there are loads of places to grab food and it's a relatively quick trip to Heathrow. I plan to stay at The Ampersand again. Lisateave

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Hotel shook every time a train passed through its on top of south Kensington tube station! No breakfast or room service either other than that hotel was ok

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Stayed for 2 nights for an event at the Albert Hall which was conveniently located nearby. Well designed hotel with very friendly and welcoming staff and great restaurants all around. Slight mix up with some forgotten breakfasts but all handled professionally and didn't spoil a great stay.

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A stones throw away from South Kensington station. Lovely staff, modern and fresh decor. Comfy beds, free stocked mini bar with fruit juices and sot drinks. Will come again

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We stayed here for one night and loved it. The hotel is beautifully decorated and very well cared for. The staff were really helpful and friendly - the only problem we had was that hotels.com appeared not to have informed the hotel that we had completed the booking (confusion I think, after we had cancelled previously). But the staff were brilliant […] - they assured us they would resolve the problem, gave us a pot of tea, and then upgraded the room when they found the booking (which only took 10mins). Great service, great stay, great location. Lisateave

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The staff were very friendly and helpful. We arrived at 8am after an overnight flight - they found a room for us as soon as we arrived. Well equipped gym, free mini-bar, incredibly comfortable bed, beautiful room and good bathroom with great shower and heated floor. Location is great - close to museums, walk to Hyde Park, Buckingham Palace etc. And […] right next to South Kensington tube station ( Circle and Piccadilly lines) . One of the best value hotels I have stayed in. Lisateave

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A great hotel with excellent staff. Very well priced for central London. The only drawback was that my bedroom was tiny (room 222).

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This hotel just opened. The rooms are very beautiful. The staff was amazing. Everyone asked how they could help enhance your visit and appeared to be genuine. At one point I was asked if everything was working and commented that the floor heater in the bath wasn't coming on , probably because the switch had not yet been installed, the manager stated […] she would have it corrected and by time I returned from my daily travels the bathroom floor was toasty! Convenient to many French and Italian Cafes and next door to the tube. I will revisit the Ampersand very soon. The hotel has a business center that is fully equipped and available 24 hours a day and 2 restaurants to serve tea and all meals. Lisateave

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What you see on line is what you get at the hotel, there are no disappointments. Funky, quirky and beautifully appointed. Every staff member from house keeping, to front desk, to dining were helpful and a pleasure to interact with. Nothing was a problem for them and it was service with a friendly smile. Our stay was for four nights and we found the […] beds and pillows super cosy. The only thing that got us out of bed in the morning was the delicious breakfast menu at Apero. The dinner menu is also worth staying in for. The Ampersand has desfinately got the mix right, and we would recommend it without reservation. Lisateave

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We booked a standard double room but when we checked in we couldn't even fit our bags in the room. The standard doubles are VERY misleading as they are really for a single traveller. Apparently they have had this problem regularly (according to reception) and the answer is to upgrade so you end up spending more than you planned. Full marks to reception […] though as they double upgraded us for the price of a single upgrade as the next level was full. The room we finally got was terrific, although don't expect a romantic view from your window... Location great as right next to South Ken Tube. Local area OK, but we usually commuted out to better areas. So, staff were great, eventual room was great but I think it very naughty they sell extremely small rooms as doubles knowing the resident will have to upgrade (or sleep with their bags in the bed) Lisateave

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A wonderful hotel great location for getting around . We would definitely stay there again. Great beds really comfortable. We loved it, very attentive staff.

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My partner and I recently stayed here for our anniversary and had an amazing time! The hotel is very new so everything was perfect with all mod-cons and a tv in our bathroom (what a dream!) The staff at check in and room service were very polite and very friendly! Breakfast in bed was a brilliant price compared to what others serve! We will definately […] go back there again- everything about it made our anniversary special! Lisateave

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Wonderful, will definitely be back. Hotel staff very friendly, room was perfect. Hotel was close to museums and great restaurants. Hotel close walk to Harrods.

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Modern Hotel, with interesting theme. Works still being completed, stairs, and others area's need cleaning.

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Excellent brand new boutique hotel. Everything's is sparkling clean. A stone's throw from a tube station, surrounded by coffee and pastry shops. Near several fabulous museums. Food is good and service was very friendly. Would stay there again in a heartbeat if I can afford it again. :-)

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A few teething problems as hotel had only been open a week but staff were very helpful. Will be a cracking hotel once things settle down. Rooms very modern and stylish.

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The Ampersand has catapulted into the Number 1 choice of London accommodations for me. It's beautiful, the (King) beds and bedding rival Ritz Carlton for comfort, the location is steps from South Ken station on the Picadilly line, the restaurant is fabulous with amazing food on a 24-hour schedule too, the neighborhood is the best with great eateries, […] The Sampler Wine Merchant and Harrods a pleasant walk, BUT MOST OF ALL the staff is the nicest and most welcoming staff in the City. Worth every penny and more-- and (unlike Waldorf Astorias, which are wonderful also, they do not nickel and dime you to death. Complimentary sodas, juice and water in the mini bar, and no charge for the telephone. (My phone bill for local calls exceeded $200 at the Waldorf Syon Park last stay. I didn't know they were charging for every minute I used my calling card!) Do yourself a favor and book this hotel... a cozy, little respite in a fantastic part of twon. Lisateave

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Localização perfeita. Quarto ótimo, amplo, com água, sucos, refrigerantes gratuitos no mini bar no quarto. Serviço impecável. Limpeza, decoração, staff perfeitos. Altamente Recomendado.

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Bra läge till ett flertal museer och shopping samt buss/tunnelbana. Underbar design och trevliga rum, hotel med hög klass. Rent och lugnt, god frukost.

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Hotellet var flott - som forventet. Gjennomført stil og interiør m.m. Meget bra plassering ved South Kensington Station og flotte spaserturer fra Hyde Park, Notting Hill, Oxford Street m.m. Alt var topp her - som forventet!!

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호텔의 위치, 서비스, 조용함 등 모두 만족합니다. 여자들이 딱 좋아할만한 호텔이에요. : ) 100점을 줄 수도 있지만, 방 크기가 좁아서 여행가방을 열고 옷 정리하기가 어려워 5점 뺐습니다. 그걸 제외하고는 완전히 굿!! : )

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Definitely a good choice if you don't mind the room is abit small.

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Located in an nice and beatuiful area.Very convenient that close to South Kensington hotel . Will come again !!

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Das personal war sehr freundlich und ein Portier konnte sogar gut Deutsch sprechen. Auch das Fruehstueck hat uns gut gefallen. Das Zimmer war schoen und modern, aber sehr klein (nur schmaler gang ums Bett) und das Bett war auch nur 1,40m.

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Small room but really clean and comfort room .Will stay again !

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Nicely decorated but the room is a bit too small.

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Für unseren Kurztrip nach London suchten wir ein zentral gelegenes Hotel in Kensington - nähe Royal Albert Hall. Mit der Buchung des Ampersand Hotels haben wir einen Volltreffer gelandet. Service, Komfort, Sauberkeit und last but not least das sensationelle Personal dieses Hauses haben uns mehr als begeistert. Wir haben uns rundherum wohl gefühlt und […] bedauerten bereits nach 2 Nächten wieder abzureisen. JEDEM LONDON-REISENDEN KÖNNEN WIR DIESES HAUS NUR EMPFEHLEN! Lisateave

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Unser Aufenthalt im Ampersand Hotel war durchweg perfekt. Die Zimmer und das gesamte Hotel sind sehr schön eingerichtet, in einem modernen aber doch gemütlichen Stil. Alles ist sehr sauber. Das Personal ist unglaublich freundlich und kompetent, uns wurde jeder Wunsch von den Augen abgelesen. Auch die Umgebung hat uns gut gefallen, es ist etwas ruhiger […] als direkt im Zentrum, aber man ist sehr schnell in der Innenstadt da die U-Bahn Station South Kensington direkt vor der Tür ist, und auch mit dem Taxi ist der Weg schnell und günstig. Lisateave

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Sehr zuvorkommender Service, problemloser check in / check out. Sauberkeit und Komfort des Zimmers wirklich gut (upgrade), sehr komfortables Bett. Gelegentlich "hört" man die U-Bahn auch in den oberen Stockwerken (Gebäude vibriert leicht).

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Mycket trevligt hotel, trevlig personal och bra bekvämligheter. Strålande helt enkelt!

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お茶用の電熱ポットは問題なく使用でき、ミニバーは、中のソフトドリンクが無料で、自由に買い物した食品を保存できるため使い勝手が良かった。とにかく駅に近いため、仕事で利用する場合に移動が楽でした。ヒースロー駅からは、パディントンまでヒースローエクスプレスで15分、パディントンからホテルまでブラックキャブで10ポンド程度（10分）で空港までも楽に移動できました。シャワーの温度調節が難しかった点で減点。

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