Wyndham Grand Orlando Resort Bonnet Creek - Orlando

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Beautiful hotel with very friendly staff! We stayed 10 nights in a family room with bunk beds and king size bed. The room was clean but found that glass cups in the room were a little dirty so we never used them. The free shuttles made it easy to get to the Disney Parks and Disney Downtown. The pools were the highlight for our kids! The food and the […] service at the pool side bar/restaurants was great. We would stay at this resort again! Lisateave

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Couldn't say enough about all the positives: Pools and more pools, lazy river, miniature golf, volleyball, playgrounds, porch swings around lake to enjoy views and plenty of restaurants. Being a family of 5, the two queens and bunk bed room was perfect, everyone had their own bed plus room felt spacious with high ceilings. Bathroom is on the small side […] but the extra sink in the hall was helpful. We were lucky enough to be able to glimpse the Epcot fireworks at night however the windows needed a cleaning(on the inside). Every staff member we met was smiling and said hello, checkin was efficient and informative and the valet was helpful even when we chose to park are own car. We will choose Bonnet Creek again! Lisateave

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The staff, the stay, the location, the amenities, etc..did i mention the staff?? Note there is a resort fee and parking fee but with everything else that comes with staying at this resort, you kind of consider it a wash. If you choose this resort, you won't be disappointed.

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Phenomenal. The staff was superb, the hotel and resort was beautiful. Food was delicious, view was gorgeous, grounds and pools were lovely. And it was so close to all the Disney resorts. We will always return to this hotel, it continues to exceed our expectations.

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This was my second stay at the Wyndham within an 8 week period and was just as pleased with the second visit as the first. I found the staff that we interacted with (check in, concierge, pool, Deep Blu, Bar 1521, etc.) to be very accommodating and friendly. While we were without the kids the second visit, the bunk bed rooms make for a very family friendly […] experience. I'm not sure I would stay anywhere else again just due to the extra space (whether real or just perceived) with the bunk bed setup. The daily resort and parking fees can add up but even after adding that to the total cost of both stays, I felt the hotel is a great value and definitely a 4+ star resort. Will definitely stay again. Lisateave

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The ONLY down-side was waiting until 4:30 p.m. to get checked in.

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It exceeded my expectations, after spending the whole day walking Disney the multiple pools, jaccuzzis, and patio bar/restaruant were perfect to wind down at. Location was great, decor and the double bunks for the kids made us feel like we had a suite.

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The staff was very helpful

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Developers did a great job with the design and build of the hotel. The staff is friendly and the property is well maintained. Unfortunately, they have pared expenses to the point of not offering a service level consistent with the quality of the building. A couple examples: the Hotel charges extra $16/ day self park fee and $16/ day resort fee( explained […] as getting to use all the amenities/ pools, etc). The pools are open 8am to 10pm, however the kids slide is open from 10-6 because they don't want to pay a lifeguard for the extra four hours. An extra $40 a day for a lifeguard might be a good use of part of the $6000/ day in resort fees. My son was bummed because the slide was always closed when we got home from the parks. I ate at the property twice, room service and breakfast buffet. The food was expensive and not good. The $18 breakfast buffet was consistent with what you typically get for free at an express hotel. HOT TIP: Walk across the street to the Hilton and eat at their breakfast buffet - excellent quality, $22 per adult, up to two kids under 12 eat free! Lisateave

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Great place with nice amenities. The "nightlife" seemed to be more at the connecting Hilton-Waldorf just across the street, which was fine by me. The bed here was absolutely unreal. Back Bay Bar (next to the pool) had a great fish sandwich and pina coladas. Wifi was reliable and fast, which was of utmost important for my stay.

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THE HOTEL IS REALLY NICE, BUT THE SERVICE IS REALLY BAD! ESPECIALLY THE RUDE GIRLS THAT WORKS AT STARBUCKS. IT'S A SHAM THAT A NICE HOTEL HIRES PEOPLE THAT DON'T CARE AND HAS NO CUSTOMER SERVICE SKILLS! AND FOR THAT REASON WE WILL NOT RETURN. THE HILTON ACROSS THE STREET IS SO MUCH NICER AND THEY WILL TREAT U SO MUCH BETTER!

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It is the closest you can stay to Disney World without staying at one of the Disney resorts. Great pool for kids to play and adults to relax with poolside food and drink service. Everything was nice, clean, and well maintained. The service was excellent.

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Great Hotel but be warned if you do not have a car, your cab ride will get costly.The BAR prices are NOT cheap either.The Food and the service is 5 Star. The chef's at the Hotel are one of the Best. Very clean hotel with a great SPA.

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This hotel was amazing. The front desk staff were very accomodating, professional and friendly. There was so much to do. The food at the pool bar was a little pricey but convenient and excellent. We loved the parking garage and location of the hotel.

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Great location and friendly staff

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My boyfriend, son and I stayed here for our disney trip and was quite impressed. Very nice, clean and many amenities expecially for kids. They even had the easter bunny delivering easter baskets to the kids, had an egg hunt and many other activities. There were only very minor details to complain about but nothing major. We plan to come back many times […] since we loved it so much! Lisateave

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Resort fees were unexpected and unnecessary.

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This was my second time staying and it was just as good as the first!

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Very impressed with the condition of the hotel from the moment we pulled up to the entrance. Being a hotel situated within several extended stay/time share towers we were concerned the level of service and cleanliness would be suspect. We were surprised at the level of care and maintenance of the hotel and surrounding grounds. The pool areas were great […] for the kids during "down time" from Disney and the restaurants were excellent. We are already planning on returning in 2014. BTW....staff were great. Lisateave

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The rooms and property was spotless, beautiful, and relaxing. The service was outstanding! The spa was absolutely fantastic; I went for one service and ended up spending the whole day there. I can't wait to go back!!

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Great hotel. We enjoyed everything about our stay.

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This hotel is gorgeous and extremely convient to Disney attractions. This is not Disney customer service, nothing bad happened, it's just no one makes you feel welcome or does anything out of the ordinary. We stayed 2 nights and never had room service, and the morning we did check out, room service knocked at 7 am. Wasn't our first time here nor will […] it be our last, just spoiled by Disney customer service that's all. Lisateave

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The beds were comfy, the pillows soft, the water pressure good, not much to complain about. We didn't use the outdoor pools, too chilly for that, but they looked nice. The only part that rubbed me wrong was that there was a $16 resort fee AND a $15 parking fee. Who charges for parking at their own hotel. Those two add $31 to the daily cost of the r […] oom. Lisateave

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In general it was great, my only complaint is we never got pesonel to help us with our baggage

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Very clean and modern, great pools and good for kids. Food was not the greatest adn very spendy. Would go back. Shuttle service was good as well.

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Friendly Staff. Clean Amenities. Great Swimming Pools and Grounds. All around a great stay!! Our kids 6 and 8, thought it was great and really liked the bunk beds in the room. The Tesoro Buffett is average, which helped us to decide to eat outside of the hotel. The food at the pool restaurant was good. We did not eat at any of the fine dining optio […] ns. Lisateave

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Great place to stay. Gorgeous rooms. Great access to disney (without all the kids). Wonderfully clean. Even has some friendly staff. But the fees were super annoying. How can you justify forcing people to pay for parking when there are no alternatives? You have to pay $15 per day to park in a garage when there is literally no other choice but to park […] off property and get a cab in. It's silly and needs to change. With an extra $30 per day in fees that need to be accounted for- any "deal" you get on this hotel needs to be taken with a grain of salt. Lisateave

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We stayed in the hotel portion of this resort. The first room we had overlooked the valet area on the 4th floor. Unfortunately the bathroom wasn't as clean as I would have liked so we were moved to a room on the same floor overlooking the parking deck. The room was great (minus the view) it was ok though we were only there one night. The beds are queens […] and super comfortable. The bathroom area with double sinks was great and everything is very modernly decorated. I would prefer if they had a dimmer on the lights above the sink for my early morning wakeup before getting everyone else up. There is a great coffee bar on the main floor with assorted pasteries and a small ice cream bar. The woman working there even suggested we visit the gift shop for some safe nut free ice cream snacks for my son with allergies. The beds were wonderful. The staff was friendly. We even were told about a Perkins restaurant nearby for an economical breakfast. There is a $16 resort fee (per day) and self parking was $15 (per day), valet was $21. Lisateave

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Beautiful Hotel close to all Disney attractions. The hotel offers a shuttle to the parks so you don't need a car, but if you want to venture out somewhere else a car is recommended. The pools, and other hotel amenities are great! So much to do at the resort. Would definitely stay here again.

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We (2 adults, 2 kids) went to Disney for 4 days. Room was perfect. Bunk beds for the kids in separate alcove, king bed for us, two sinks (one outside the bathroom) made it very convenient. Would stay again!!

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Fabulous hotel with awesome grounds. Rooms were a good size and very clean. Pool areas were spectacular and family friendly (our kids were 3,5,8). Feels like you're in the Caribbean! We didn't want to leave! There were extra fees for resort and parking - around $35 per day.

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A good experience but the kids bunkbeds were never made even after we left a note. We were there 3 nights. Unacceptible!

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The facilitity and its staff were for the most part very good. However, the maids failed to follow the hotel's stated practice of not replacing towels and wash cloths that were hung up, perhaps because the towel bars were inadequate for the number of towels & cloths. The double sliding door arrangement for the cloths closet made access to the two, front […] to back cloths bars very akward. A single, parallel bar would work much better but wouldn't fit because the closet is too shallow. There was no light bulb in the desk lamp. The preceeding items are nit picks. The maon thing that made our experience disappointing was the cost of items that I think should have been complementary. Specifically, there is a $16/day/person 'Resort Fee' that you must pay whether you use any of the services or not. The mediocre breakfast buffet costs $20/person! (The complementary breakfast we had at a Quality Inn was far superior!) There is no airport shuttle - they call you a cab that costs $68 + tip. There are shuttles to the various attractions, but they are infrequent. Lisateave

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Comfortable , clean , good for a nice stay, would came back

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We wanted to be close to Disney without dealing with all the tourists that stay on the Disney resorts. We couldn't be happier with our choice. Great hotel, friendly staff, well kept (newer hotel to begin with) and close to all Disney parks. We plan on staying there often.

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Nice hotel. Lots of kids - as should be expected. Rooms are small, but comfortable. I was there for a convention, not Disney, and only stayed there because one of my business partners took his kids and wife. Thus, because this hotel doesn't shuttle to the convention center, I spent about $100 per day on cab rides. I won't make that mistake again. But, […] the hotel is a good hotel if you're there for Disney. Lisateave

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Room met our expectations. The hotel is beautiful, clean and nice for singles, and couples. The hotel is proably more suited to these types of business travelers more so than families. There were conventions taking place while we were there. Many business men and women in the hotel. Would of prefered more lower priced eating otions, for at night after […] returning from Disney. But all in all it suited our needs to be close to the parks. The shuttle to the theme parks was a nice option. Lisateave

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Had a great time.

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We had a wonderful stay at the Bonnet Creek Resort! For our family of four, the king room with the bunk beds really was great. The kids loved the pool and of course being so close to all the Disney stuff. My wife and I noticed how friendly and attentive all the personnel were. The Back Bay bar and grill provided all our lunch and dinner needs. We will […] definitely stay here ago when travelling to Disney Lisateave

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