Holiday Inn Express and Suites Urbandale - Urbandale

This is a fairly new hotel, and everything about it was great--from the room to the staff to the breakfast. Would DEFINITELY stay there again. The only thing I would change about this hotel is the fact that the pool was a little bit small, but other than that it was perfect.

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We were pleased at how new and clean this Holiday Inn Express was. The beds were comfortable (two queens) and the complimentary internet trouble free. It was also a plus to have a mini fridge. This is located in a developing section of Des Moines suburbia, which includes several chain restaurants within a couple of minutes drive (two in easy walking […] distance). The complimentary breakfast included passable scrambled eggs, bacon and biscuits & gravy as well as a machine that makes and dispenses pancakes, although I was already too full to try them (next time!). I did get to try one of the HIE trademark warm cinnamon rolls, however. I’d stay again. Lisateave

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We really loved the Holiday Inn Express in which we stayed. It was a fairly new hotel, was very clean, and decorated very modernly. The only issue we had that was negative was the spotty wireless internet reception. Other than that, it was a great place to stay.

When looking for a hotel, I tend to search out hotels that are new and generally prefer a newer, lower-star hotel to an older, higher-star one -- nothing, it seems, can rival a new, modern hotel. So when looking for a place to stay in Des Moines, I came upon this Holiday Inn Express (a chain of which I'm already a big fan) and was immediately sold. […] It is literally brand new (opened July 7 or 8, 2011), and it shows. The rooms are spotless and very comfortable; the management is fantastic and extremely friendly; and the complimentary breakfast is luxurious: eggs, bacon, biscuits, gravy, cinnamon rolls, etc. for the big appetite, and fruit, yogurt, cereal, juice, coffee, etc. for the smaller one. And it's ready early...and around 5 am early. Our room was on the first floor and was an "accessible" room, which meant that the shower accommodated a wheel-chair. This was not at all necessary for us (we are not handicapped; I just booked the cheapest room possible), but the shower was actually nice and spacious this way (plus nice tile, quality fixtures). The room was as quiet as a tomb (even though the hotel was supposedly full) and had everything one could want: free, wireless internet; a fridge for leftovers from a meal out; a flat-screen TV with cable, etc. It also had some things that are usually exclusive to higher-end hotels: the comforter was wrapped in sheets to ensure freshness and cleanliness; pillows of varying (and labeled firmness) for your comfort; and a very comfortable king bed. Plus the room is outfitted in dark wood and expensive-looking colors. We have absolutely no complaints. This is a fantastic hotel. If you stay here, you will wake up refreshed and probably even a little pampered! Lisateave

Hotel was well kept Breakfast was good The only complaint I have is the rooms need a dehumidifier in them. It felt damp in the room similar to camping.