Mitsui Garden Hotel Ueno - Tokyo

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Everything was excellent. Would definitely choose them again. Every staff member made our stay enjoyable. We knew very little Japanese, but their English was very good.

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v good

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A small room but very adequate. The free wifi was great.The only thing I missed was a fitness centre, but I would stay here again.

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Great Hotel and service except they only gave me one key card. We have a double room and only one key card! I cannot get back up to the room without the key card for the elevator! Or my wife have to leave in the dark without power if I pull the card. Strange policy! so don't leave anyone in the room!!

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Great Hotel close to everything! Only 5 mins walk to JR line and Narita line. 1 min to Metro entrance. Ueno is a more tradition location, Sakura viewing and Art and museum just few mins walk. Friendly staffs with free internet (wired and wifi) complementary bottle water is a plus. Lobby is kind of small, well its Tokyo.

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The service was excellent and the location across from the bullet train station couldn't be beat for an early departure

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I am extremely satisfied with the stay here. The hotel room is clean, well equipped and I had a nice view from the window. The location is excellent, very near to the train station and other attractions.

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A nice stopover hotel by Ueno station.

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As always in Japanese "business hotels," the room was small. There is no place to set a regular suitcase or hang up clothes if staying longer than 1 or 2 nights. However, the location -- 2 minutes walk from Ueno Station -- is very convenient for business in Tokyo. The hotel is nicely decorated and offers nice amenities.

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Great hotel for business and a nights stay. Like most Japanese hotel rooms it is small (the Superior Double) and not intended for more than a few days. There are no drawers and the facilities in the hotel are few. However, it is very clean and very attractive - more like a boutique hotel. When I have business in Ueno I always stay at this hotel for […] a night or two. Lisateave

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This hotel was a great jumping off point in Ueno to visit areas around Tokyo. It's very conveniently located.

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I was solo traveler and this hotel is perfect for brief stay in Tokyo, just beside the Ueno Train station so direct connection to Narita from this train station by Kensei Ltd. Express train--only 1000 yen. And very convenient to Asakusa taking the Ginza Line train--third stop. The room was very clean, comfortable and has everything thoughtfully provided. […] For certain I will stay there again if the price remains reasonable. The first floor has very agreeable Italian restaurant which was fun. Hotel staff at reception were friendly, helpful and efficient. Lisateave

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Stayed at three different hotels on my trip to Tokyo and this was the best. I arrived early and stored my bag for for a few hours. When I checked in they had already put my bag in the room. Other pluses: -2 free bottles of water -Modern, up-to-date furnishings -Soundproof, it was blissfully quiet -They even provided a flatiron for hairstyling....haven't […] seen this done before -Convenient to subway (although other than Ueno park, this neighborhood doesn't have much going for it) Lisateave

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Three minute walk from Ueno JR station and easy to find. Room just big enough for two, and larger than many in central Tokyo in this price band. Comfortable, clean, modern, free wifi. Window would open, but lots of traffic noise as our room overlooked busy roads at front. Quiet enough when window shut. No english instructions for air conditioner so […] resorted to random button pressing. Overall, did the job at a reasonable price. Lisateave

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I can safely recommend this hotel to anyone. It is clean, comfortable and easily accessible to the excellent train/subway system. The staff was pleasant and spoke enough english to make my stay comfortable. The hotel is across the street from the Ueno station with lots of neat shopping in the immediate area. Next to the Ueno train station is the Keisei […] Ueno station where you can catch the Skyliner Express to Narita. The Ueno Park, Tokyo Metropolitan Museum of Art, Zoo and Toshogu Shrine are all within easy walking distance form the hotel. I had never been to Japan and was anxious about this (or any hotel) but I was impressed. Reasonably priced. However, remember it is in Tokyo where everything is more expensive. Lisateave

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Stayed three weeks at the Mitsue Garden Ueno and loved it. The location is superb. I took the Keisei Skyliner train from Narita and the Ueno Station for the line is very close to the hotel. I was able to take an escalator to the overpass and down so I did not need to lug my heavy luggage upstairs and down. The hotel is located within easy walking distance […] to Ueno Park, Asakusa and Akihabara. I also walked to the Ginza but that was a bit far and took the subway back. Additional sights such as the Tsukiiji Fish Markey and the Tokyo Municipal Buildings were within a short subway or JR line away. The room was comfortable. I was afraid that the room would be miserable but I had smaller in Hong Kong. I was able to work out a bit by laying out a yoga mat. The room was stocked with two water bottles daily and had coffee and tea. Room also had a small refrigerator. Room was also cleaned daily and in great condition. I was on the 14th (top) floor. I did not eat the breakfast at the hotel. There are many convenience stores very close by and just stocked up on fruit and yogurt. The staff was friendly and there was a newspaper available every day. The room was quiet and the shade for the window provided a complete blackout of the light from outside. I enoyed my stay there and highly recommend the hotel. Lisateave

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Excellent location for short stays near JR & metro stations. The hotel condition is very good - nice, fresh (although smallish) rooms with good ambiance, free wifi. food tip: a very reasonable restaurants district starts right across the road to the north-west, many restaurants overlooking the area.

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A modern well appointed business budget hotel close to the Ueno stations.

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Beautifully appointed but small rooms. Air conditioning etc takes some deciphering but everything worked

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Great location and super easy access from and to Narita Airport, we stayed here for one night just before flying out of Tokyo and it was so easy and quick to get to the Airport. The location is great to explore the Asakusa and Ueno Area, there is a metro station two doors from the hotel so you can get almost anywhere else in Tokyo by metro or JR which […] are the best means of transportation in Tokyo. Lisateave

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Seems to be a relatively new hotel, all very modern. Had a superior room with large double bed (about queen size) for a much lower price than hotels in central Tokyo. Only downside was that one side of the bed was up against the wall, but bed could be moved to make it easier to get in and out. Room somewhat cramped by North American standards but well […] designed and well equipped. Had a small refrigerator, so could store milk and granola for breakfast. Like many Japanese hotels, no WiFi in room. Ethernet cable provided. We brought a router to connect an IPOD Touch and it worked out OK. Walking distance to Ueno Park, large urban park with many museums and zoo. We booked here specifically for the Tokyo National Museum, most interesting, information panels translated into good English. Entrance to subway a few steps from the hotel. Coffee shop right next door. Some small, inexpensive restaurants in the neighborhood and a grocery store in the JR Ueno station. Enjoyed our stay. Lisateave

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This is a new hotel, with small rooms and careful attention to detail. Within walking distance are the zoo, the Tokyo National Museum, the National Museum of Western Art, and others. The hotel is 50 feet from the Ueno station exit number 1, convenient in the rain. The window opens to let air in, and deadens the sound with an outer double pane window […] and an inner single pane window. There are effective room-darkening blinds, light-tight around the edges. I was told the air conditioner will cool the room, but I can't figure out how to get it to do that; perhaps it will. Two people each bringing a suitcase might have trouble getting organized in such a small room, and there is only one chair. Under the window is a convenient desk that offers a workspace with a good view of the outside world. Bring a 3-prong adapter for your computer power plug if coming from the US. Internet download speed is 230 kByte/sec. Checking out is done efficiently at an electronic kiosk in the small lobby. The breakfast buffet in the Italian restaurant is good, with both American and Japanese fare. Lisateave

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After more than 50 visits to Tokyo and staying in all types of hotel properties from luxury to budget, I have found one I will regularly return to in the future. New, green, comfortable rooms and in a great location, this hotel has everything I need and is right next to Ueno Station. The staff was wonderful during my three-day stay, and I visited the […] Italian restaurant off the lobby twice for their delicious food and wines. Best of all, the rooms rates are super reasonable for central Tokyo. Looking forward to my next visit to this hotel. Lisateave

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Great location, just right next to subway exit and you can access Ueno station just across the street. The room is comfortable and cosy. Service is excellent.

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Rooms were small, but on-par for Tokyo. However, they were clean, neat and well appointed. Nothing fancy mind you, but everything one would expect from a solid business hotel. Internet was over ethernet and was fast. No WiFi (i used connectify from my Laptop to connect my phone/tablet via WiFi). Staff at the front desk spoke minimal english but worked […] very hard to answer my questions. Hotel was very convenient to Ueno JR station, about 100 yards over the pedestrian bridge. It was everything that I needed for a cheap, clean, confortable stay. Lisateave

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Staff very helpful. Location only 5 mins from Airport Train station, and with a Tokyo subway entrance 2 doors down. Room clean and comfortable, very chic. Only down side is that restaurant and those in the area close by 10.30 - 11.00pm, so if you arrive late, get into the restaurant quickly..

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pleasant staff; good amenities clean

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Very friendly hotel management. Well maintained and located only 5 minutes from train stations.

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This hotel is consistently good. Great Service, Good Location, Good Bedding and Pillows, Clean..... everything one can hope for and more in this price category. This was my 4th stay in the last year and its always been happy. Stayed in 2 other places when rooms were not available here and they didnt come close.

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Very convenient,very close to Museums, Skyliner, Ueno Station Jr and Ginza and Hibiya Lines etc. Medium sized rooms for Japan, well thought out layout of room, wifi and computers for rent, Bath and shower. All new tasteful and well kept. Very High on list of choices for hotels in price range.

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The Mitsui Garden hotel in Ueno is a new and therefore spotless hotel conveniently situated right near Ueno station. The only problem I encountered was when i tried to use the laundry facility and found absolutely no english instruction on how to use anything. A person from the front desk attempted to help but judging from the results I would guess […] he had never had anything at all to do with a washing machine even though he could read Japanese! English spoken by reception very limited but I guess that is to be expected in Japan. Maybe I should learn Japanese. Otherwise excellent hotel. Lisateave

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Hotel is located across the street from the UENO station and skyline train from the airport. Very vibrant area with many different types of restaurants, the market, the japanese style casino, and the mall. Walking distance to many different attractions. Staff is very friendly however not everyone speaks good english. Even though they try to help you […] anyways. Hotel has Italian restaurant on the side which is not completely overpriced but with the selection of restaurants around, there is really no point in eating there. You can not order take out from this restaurant either. The subway station is next door to the hotel. Lisateave

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What a convenient hotel! The location is the best - right at Ueno station. The rooms had a refrigerator, hot pot with green tea, in-room safe, nice bathroom, pants press machine, and good views overlooking the Ueno area. The size of the room is adequate, but not large. There's a nice coffee shop next door for light meals, and small grocery stores to […] buy snacks/drinks to stash away in the refrigerator. The colorful Ameyoko area is nearby for shopping and restaurants. Highly recommended! Lisateave

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Beautiful brand new hotel in a very convenient location. Easy to find by following the directions on the Mitsui Garden's website. Staff was very helpful.

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Pros: -Spacious room and even more spacious bathroom, by japanese standards. - coin laundry on the second floor. Put 500 yen in the machine on the left and it will wash and dry your small load of laundry in two hours. -Great location. We visited during a typhoon and we hardly got wet between the station and the subway entrance. Ueno is a good location […] for a home base in Tokyo. - vending machines and ice on every guest room floor, and water heater inside the room (and green tea packets) -very friendly and helpful staff. -Eco-friendly hotel. Recycling in rooms, low flow sink, efficient lighting, nature-inspired decor. Cons: -Hotel guest room's power is turned off after you remove the key card from the key holder inside the room. (husband was stuck in the room sick while I went around Tokyo -- didn't realize I had left him in the dark!) -The bidet's power and aim were not great. Its spray was weaker and wider than we are used to (We have a toto washlet bidet at home). Lisateave

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It was great and clean place with close proximity to Ueno JR and metro station. Room size is big in view of Tokyo's standard.

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Great prices for very nice hotel !

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Great prices for very nice hotel !

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This is a brand new hotel. The room was bigger than expected, clean and modern. I really enjoyed my stay. There was however a slight skunky smell when I walked into the room which went away when I turned on the AC. Maybe it's just a new hotel thing, but all in all, awesome! I highly recommend! And it was right outside the JR Ueno station stop, so c […] onvenient! Lisateave

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Easy to get to, clean, friendly and helpful staff, loved staying here!

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The hotel is conveniently located in Ueno - at the end of the Keisei Skyliner train service from Narita. It's just across the road from the station. Being brand new, it is spotlessly clean and really comfortable. The room was a bit bigger than I expected and had a view over the station (ask for a room on the station side as the other side could be noisier.) The […] Mitsui Garden in Ueno sticks in my mind for one thing - the most comfortable pillows ever. I wanted to take one home with me! I couldn't recommend the hotel enough. Lisateave

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